Spa Supervisor - Hilton Abu Dhabi Yas Island

Hilton Worldwide, Inc.; Abu Dhabi, Yas Island; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a leading global hospitality company as a Spa Supervisor, where you will manage a dedicated team and deliver exceptional spa treatments. This role emphasizes high customer service standards and compliance with health and safety regulations, ensuring every guest has a memorable experience. With a commitment to excellence, you will play a vital role in achieving sales targets while fostering a positive environment for both clients and team members. If you are passionate about the spa industry and thrive in a dynamic setting, this is the perfect opportunity for you.

Qualifications

• Experience in the spa industry is essential.
• Relevant qualifications in spa management or beauty therapy are required.

Responsibilities

• Manage spa team and perform treatments to ensure excellent client experiences.
• Ensure compliance with health, safety, and company standards.

Skills

Spa Management

Customer Service

Communication Skills

Sales Target Achievement

Health and Safety Compliance

Education

Relevant Spa Qualifications

Job description

Job Description - Spa Supervisor - Hilton Abu Dhabi Yas Island (HOT0BL72)

Job Number:

HOT0BL72

Work Locations

Hilton Abu Dhabi Yas Island, Yas Island, Abu Dhabi, 500200

A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets.

What will I be doing?

As a Spa Supervisor, you will:

• Manage and perform treatments, ensuring compliance with legislation and company standards
• Ensure a proficient client experience, including bookings, payments, and consultation cards
• Communicate effectively with clients, members, team members, guests, and management
• Meet department sales targets and record sales accurately
• Ensure health, safety, and COSHH regulations are followed, and club rules are observed
• Manage customer feedback to facilitate improvements in products and services
• Comply with hotel security, fire, and health and safety regulations

What are we looking for?

The ideal Spa Supervisor will:

• Have experience in the spa industry
• Hold relevant qualifications
• Be committed to high customer service standards
• Be flexible and adaptable to different work situations
• Be capable of working independently or as part of a team

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering luxurious hotels, resorts, extended-stay suites, and mid-priced hotels. With a history of over a century, Hilton provides exceptional accommodations, service, amenities, and value. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to creating memorable guest experiences worldwide.