Spa Service Expert

Marriott Hotels Resorts; Sharjah; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic Spa Specialists to enhance guest experiences at their luxurious hotels. In this dynamic role, you will promote Spa services, manage reservations, and ensure every guest feels valued and pampered. You'll be key to creating a welcoming atmosphere, engaging with guests, and delivering exceptional service. This is a fantastic opportunity to join a forward-thinking company that values diversity and inclusivity, offering a vibrant work environment where your contributions matter. If you are passionate about wellness and customer care, this role is perfect for you.

Qualifications

• High school diploma or equivalent is required.
• No related or supervisory experience is necessary.

Responsibilities

• Provide Spa services and ensure a memorable experience for guests.
• Manage reservations and confirm appointments efficiently.

Skills

Customer Service

Communication

Time Management

Education

High School Diploma or G.E.D.

Tools

Reservation Software

Job description

POSITION SUMMARY

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels, these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations, confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.