Spa Receptionist (Russian Speaker)

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Mitarbeiter, der Informationen in Datenbanken verwaltet und exzellenten Kundenservice bietet. In dieser Rolle sind Sie dafür verantwortlich, Gäste professionell zu begrüßen und ihre Anfragen zu bearbeiten. Sie werden auch Dokumente erstellen und verwalten sowie ein positives Arbeitsumfeld fördern. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie!

Qualifications

• Erfahrung im Umgang mit Datenbanken und Kundenanfragen.
• Fähigkeit, Dokumente professionell zu erstellen und zu verwalten.

Responsibilities

• Informationen in Datenbanken eingeben und abrufen.
• Gäste begrüßen und deren Bedürfnisse antizipieren.

Skills

Datenbankverwaltung

Kundenservice

Dokumentenverarbeitung

Organisation

Education

Abschluss in Betriebswirtschaft oder verwandten Bereichen

Tools

Microsoft Office Suite

Point of Sale Systeme

Job description

Description

POSITION SUMMARY

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.