Spa Receptionist at Waldorf Astoria Dubai International Financial Centre

Hilton Worldwide, Inc.; Dubai; On-site; AED 24,000 - 36,000; Full time

Job summary

A leading hotel in Dubai seeks a Spa Receptionist to deliver exceptional service at Waldorf Astoria Dubai International Financial Centre. The ideal candidate will be responsible for greeting clients, managing bookings, and ensuring compliance with health regulations, all while providing personalized attention in a luxury hospitality environment.

Qualifications

• High-quality customer service essential.
• Excellent attention to detail required.
• Professional demeanor and helpful attitude are crucial.

Responsibilities

• Greet and assist clients promptly and courteously.
• Manage guest feedback to improve services.
• Handle bookings and payments efficiently.

Skills

Customer Service

Attention to Detail

Communication

Job description

Job Description - Spa Receptionist at Waldorf Astoria Dubai International Financial Centre (HOT0BNZR)

Job Description

Spa Receptionist at Waldorf Astoria Dubai International Financial Centre (HOT0BNZR)

Work Locations

Waldorf Astoria Dubai International Financial Centre, Dubai, 74777

A Spa Receptionist at Waldorf Astoria DIFC is responsible for greeting and assisting guests to deliver an excellent Guest and Member experience while ensuring their needs are met.

What will I be doing?

As a Spa Receptionist, you will:

• Greet and assist clients promptly and courteously
• Manage guest feedback to improve services
• Handle bookings, payments, and consultation cards efficiently
• Follow cash handling procedures
• Communicate effectively with clients, team members, and management
• Upsell services based on departmental incentives
• Report accidents and maintenance issues
• Ensure compliance with health and safety regulations

What are we looking for?

Ideal candidates should:

• Deliver high-quality customer service
• Demonstrate excellent attention to detail
• Maintain high standards of cleanliness
• Work professionally and helpfully at all times

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria offers an exceptional environment with personalized service that creates a unique guest experience. If you value personalized attention and delivering outstanding customer service, you might be the perfect fit!