Spa Receptionist

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic Spa Specialists to create unforgettable experiences for guests. In this dynamic role, you will be responsible for promoting Spa services, managing reservations, and ensuring a seamless check-in process. Your proactive approach will ensure that every guest feels valued and cared for, contributing to a welcoming atmosphere. This position offers a unique opportunity to be part of a vibrant team dedicated to excellence in service. If you are passionate about customer satisfaction and thrive in a fast-paced environment, this role is perfect for you.

Qualifications

• High school diploma or equivalent required.
• No prior experience necessary for this role.

Responsibilities

• Deliver a wide range of Spa services to enhance guest experiences.
• Manage reservations and confirm appointments efficiently.

Skills

Customer Service

Communication Skills

Time Management

Education

High School Diploma or G.E.D.

Tools

Reservation Software

Job description

Description

POSITION SUMMARY

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels, these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services, retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests or processing payments, the Spa Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (standing, sitting, or walking for an extended time; moving over sloping, uneven, or slippery surfaces) managing reservation software (reading and visually verifying information) and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reaching overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.