Spa Receptionist

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a Spa Specialist to enhance the guest experience by providing a range of Spa services. The ideal candidate will have a high school diploma and be prepared to engage in physical tasks. This role requires creating a welcoming environment while managing reservations and service promotions.

Qualifications

• Successful candidates will manage reservation software and ensure guest satisfaction.
• Able to perform physical tasks such as lifting and moving objects up to 25 pounds.
• Maintain professionalism in appearance and communication at all times.

Responsibilities

• Provide Spa services and create memorable experiences for guests.
• Promote Spa services and manage scheduling, checks, and payments.

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services, retail scheduling, reservations and confirming appointments, providing answers about services, checking in guests or processing payments, the Spa Specialist makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, ensuring your uniform, personal appearance and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing reservation software (read and visually verify information) and taking a hands‑on approach to work (move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people‑first culture. We are committed to nondiscrimination on any protected basis such as disability, veteran status or any other basis covered under applicable law. We are an EEO Employer. We encourage applicants of all backgrounds and we support hiring a workforce that reflects our guest demographics and the communities we serve.