Spa Manager

Accor; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a passionate Spa Manager to lead their luxury spa operations. This role involves overseeing daily operations, managing a dedicated team, and ensuring exceptional guest experiences. With a focus on compliance, marketing initiatives, and continuous improvement, you will play a crucial role in elevating the spa's reputation. Join a company that values diversity and offers opportunities for personal and professional growth, making a meaningful impact in the hospitality sector. Embrace the chance to shape your career in a vibrant and inclusive environment.

Benefits

Employee benefit card with discounts

Learning programs

Talent development opportunities

Corporate social responsibility activities

Qualifications

• Proven experience in luxury hospitality as a Spa Manager.
• Strong leadership and communication skills essential for team management.

Responsibilities

• Lead daily spa operations ensuring smooth service delivery.
• Manage a team of therapists and receptionists, enhancing guest satisfaction.

Skills

Leadership

Interpersonal Skills

Communication Skills

Guest Experience

Education

Experience as Spa Manager

Background in Wellness or Hospitality

Tools

Spa Software Systems

Job description

Company Description

Your team and working environment:

Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. “What if” are two words with endless possibilities and we want to turn your wishes and ideas into moments – moments that are uncomplicated, personal and human.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description

Spa Manager

M Spa is where tranquility meets luxury—offering guests an immersive wellness experience through expert therapies, premium facilities, and exceptional service. We are currently seeking an experienced and passionate Spa Manager to lead our team, elevate guest experiences, and drive the success of our spa operations.

Key Responsibilities:

• Lead daily spa operations, ensuring smooth delivery of treatments and services.
• Manage and inspire a team of therapists, receptionists, and attendants.
• Monitor guest satisfaction and continuously improve service standards.
• Oversee budgeting, inventory, and revenue goals.
• Ensure compliance with hygiene, safety, and brand standards.
• Drive marketing and promotional initiatives to maximize bookings and retail sales.

Qualifications

• Proven experience as a Spa Manager in a luxury hospitality environment.
• Strong leadership and interpersonal skills.
• Background in wellness, hospitality, or physiotherapy is a plus.
• Knowledge of spa software systems and KPIs.
• Excellent communication skills and a passion for guest experience.

Additional Information

What is in it for you:

• Employee benefit card offering discounted Accor rates worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our corporate social responsibility activities like Planet 21