Spa Assistant

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Spa Attendant to enhance guest experiences. In this role, you will provide essential orientation to guests, ensuring they feel welcomed and informed about spa facilities. Your responsibilities will include maintaining cleanliness, stocking supplies, and addressing guest needs with professionalism and warmth. This position offers a unique opportunity to be part of a diverse team committed to excellence in service. If you are passionate about hospitality and eager to create memorable experiences for guests, this is the perfect opportunity for you.

Qualifications

• High school diploma or equivalent required.
• No related or supervisory work experience needed.

Responsibilities

• Provide guests with spa orientation and amenities upon arrival.
• Maintain cleanliness of treatment rooms and lounge areas.
• Report accidents and ensure compliance with safety standards.

Skills

Customer Service

Communication Skills

Attention to Detail

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Provide general spa orientation to guests upon arrival such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.