Sommelier

ROKA; Dubai; On-site; AED 290,000 - 536,000; Full time

Benefits offered by this job

World-class training

International opportunities

Career growth

Staff discount across Azumi group

Job summary

ROKA is seeking a Head Sommelier to lead the wine and sake program in a luxury, high-volume setting in Dubai. You will train a large team on product knowledge, service standards, and sales techniques while driving wine sales and guest satisfaction.

You will manage wine inventory, collaborate with suppliers, assist guests with pairings, and ensure proper storage and presentation. A passion for Japanese cuisine and hospitality excellence is essential.

Qualifications

• Wine knowledge and service experience; luxury, high-volume background preferred.
• Ability to train and develop a team on product knowledge, service standards and upselling.
• Strong guest-focused approach with a talent for creating memorable dining experiences.

Responsibilities

• Lead the wine program and uphold ROKA's wine and sake ethos.
• Train team on product knowledge, service standards and sales skills.
• Drive sales and enhance guest experiences to build a loyal clientele.
• Oversee wine inventory, collaborate with suppliers and manage stock.
• Present and serve wine, explain pairings and assist guests in selections.

Skills

Wine & sake knowledge

Staff training

Guest service

Food pairing

Inventory management

Supplier relations

Job description

Main Duties

As a ROKA Head Sommelier you ll be at the heart of our guest experience You ll create memorable moments embody our vibrant restaurant energy and play a crucial role in maintaining the high standards that define the ROKA experience ROKA embodies the spirit of coming together and sharing a collective dining experience RO symbolises the atmosphere and KA the heat of fire from the Robata Roka is proud to be part of the Azumi collection Life at ROKA At ROKA we re more than a restaurant we re a vibrant community fuelled by the energy that flows from our Robata grills guided by our core values Honor the Mastery - we celebrate every detail always striving for perfection putting pride in everything we do Do Unto Others - we support each other to be at our best treating every team member and guest with warmth and openness Embrace the Energy - we bring passion and positivity to everything we do

Your key responsibilities will include Wine Program Leadership Uphold ROKA s wine and sake ethos and ensure its excellence is reflected in the venueTeam Training amp Development Train the team on product knowledge service standards and sales skillsSales amp Guest Experience Drive sales enhance guest experiences and build a loyal clienteleInventory amp Supplier Management Oversee wine and sake inventory collaborate with suppliers and expand the selection Assist guests in selecting wines that complement their meals considering their preferences and the restaurant s offeringsPresent and serve wine including opening bottles decanting when necessary and explaining food pairingsSupport in tracking wine stock levels restocking the cellar and ensuring proper storage conditionsTo consistently strive for quality of service and consistency in our experience to our guests

What We Look For

Our ideal candidate embodies our values and the following A genuine love for culinary experiences amp a passion for Japanese cuisineProven experience a Head Sommelier in a luxury high-volume restaurant or similarA natural team player who is at home working in sync with a large teamNaturally friendly customer-oriented and skilled at creating memorable dining experiences

Benefits

We offer incredible career growth international opportunities and the chance to contribute to a world-renowned brand where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection As part of our team you ll enjoy World-Class training designed to inspire and educateGlobal opportunities experience hospitality around the globe with our five incredible brandsFamily Meals are shared dailyRewards amp Recognition we value our team and celebrate your contributions to our success with meaningful rewards and recognitionStaff discount enjoy exclusive discounts across the Azumi group worldwide

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants If you require any assistance to make the recruitment process more accessible please let one of our Talent Acquisition team know

Ready to create some magic Join us and bring your talent to a team that s elevating contemporary dining on a global stage A genuine love for culinary experiences & a passion for Japanese cuisineProven experience a Head Sommelier in a luxury high-volume restaurant or similarA natural team player who is at home working in sync with a large teamNaturally friendly, customer-oriented, and skilled at creating memorable dining experiences