Solutions (Presales/Sales) Engineer

DevRev; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai seeks a Solutions (Presales/Sales) Engineer. This role involves providing expert technical guidance throughout the sales cycle as a trusted advisor. The ideal candidate will have a background in Computer Science or Engineering, along with 5+ years in Solutions/Sales Engineering within B2B SaaS. Strong communication and storytelling abilities are essential to engage with both technical and executive stakeholders. You will contribute to customer success through impactful demos and tailored solutions.

Qualifications

• 5+ years of experience in Solutions/Sales Engineering, ideally within B2B SaaS.
• Strong discovery and consultative selling mindset.
• Familiarity with enterprise sales methodologies (e.g., MEDDICC).

Responsibilities

• Provide expert technical guidance throughout the sales cycle.
• Deliver engaging product demos and proofs of value.
• Build strong relationships as a trusted technical advisor.

Skills

Technical acumen

Sales methodology familiarity

Communication skills

Cross-functional collaboration

Adaptability

Education

Bachelor’s or Master’s in Computer Science, Engineering

Tools

Postman

AWS

Azure

GCP

SQL

Job description

Overview

At DevRev, we’re building the future of work with Computer – your AI teammate. Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps. Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How? Easy: it’s the only platform capable of…
Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.
Powerful search, reasoning, and action Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customers Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn’t just software. Computer bringspeople back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It’s why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

Role

Solutions (Presales/Sales) Engineer

Location: Dubai

Languages: Fluent in Arabic and English

Role Overview

At DevRev, Sales Engineers are customer-obsessed technical professionals who bridge the gap between cutting-edge product innovation and real customer needs. As a trusted advisor, you’ll support both direct sales cycles enabling customers as well as partners to fully understand, evaluate, and adopt DevRev solutions.

You’ll blend technical acumen with storytelling, preparing and conducting tailored demos, guiding evaluations, and shaping proposals. In close collaboration with Sales, Product, and Engineering you’ll ensure customers and partners experience DevRev not just as a product, but as a strategic platform powering their success.

Responsibilities

• Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
• Partner with account teams to understand use cases, uncover pain points, and design tailored solutions.
• Deliver engaging product demos, PoCs, and proofs of value that showcase DevRev’s differentiators and business impact.
• Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs.
• Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success.
• Support customization, integrations, and configurations in collaboration with Product and Engineering.
• Provide early-stage onboarding support and issue resolution when needed.
• Equip partner SEs, resellers, and integrators to independently drive sales.
• Deliver workshops, bootcamps, certifications, and co-create joint service offerings.
• Train sales teams on product updates, technical capabilities, and competitive positioning.

Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in Solutions/Sales Engineering, ideally within B2B SaaS.
• Familiarity with enterprise sales methodologies (e.g., MEDDICC).
• Strong discovery and consultative selling mindset.
• Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders. Skilled presenter and whiteboard communicator.
• Effective cross-functional collaborator across Sales, Product, and Customer Success. Adaptive in unstructured environments; flexible team player who embraces all tasks.
• Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks. Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations.
• Familiarity with major cloud platforms (AWS, Azure, GCP) and basic database querying with SQL.
• Bonus: Experience with GenAI tools (e.g., Cursor, VSCode+Copilot), prompt design, and LLM-based workflows (chatbots, ticket deflection, AI assistants).
• Willingness to travel up to 50% as needed.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!