Solutions Engineer

Fortra; Dubai; On-site; USD 80,000 - 120,000; Full time

Job summary

Fortra is seeking a Solutions Engineer who will play a pivotal role in pre-sales, aiding customers in understanding and adopting their cybersecurity solutions. This position requires strong technical acumen, excellent presentation skills, and experience in cybersecurity domains, ensuring effective communication with clients and partners.

Benefits

Competitive benefits and salaries

Personal and professional development opportunities

Flexibility in role

Qualifications

• Minimum 4 years of experience in IT or technical presales.
• 2 years experience in cybersecurity, including DLP and Data Governance.
• Fluency in Arabic and very good English required.

Responsibilities

• Conduct pain discovery to understand customer needs.
• Deliver high-impact demonstrations and proposals.
• Manage pre-sales activities across various Fortra solutions.

Skills

Presentation Skills

Technical Expertise

Collaboration

Education

Four-year Degree in a technical field

Job description

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more !

At Fortra, we’re breaking the attack chain. Ready to join us?

The Solutions Engineer, “Pre-sales Consultant”, or “Sales Engineer”, is a technical role that is part of the sales team. It is an exciting opportunity for experienced professionals with both strong technical, collaboration and presentation skills willing to participate in a key role in sales activities and business development.

A solutions engineer is a product and market expert for one or several product lines of Fortra portfolio. You will work with leading companies worldwide providing guidance during the sales process by identifying customers technical and business requirements and demonstrating product capabilities prior to designing a solution proposal that is the best for the customer. You will also participate in marketing activities such as webinars, tradeshows and content generation.

As a Solutions Engineer for Data Protection, you’ll be managing pre-sales activities for different solutions from the portfolio: Digital Guardian DLP, Data Classification (formerly Titus and Boldon James), and Fortra Cloud Data Protection (formerly Lookout SSE) and will also have the chance to learn other cyber security solutions from Fortra’s portfolio including, Clearswift Email Gateway, GoAnywhere MFT, Agari and others.

This position is based in the Kingdom of Saudi Arabia, or United Arab Emirates. Will require to travel occasionally, you may expect to be traveling 10-30% of the time.

WHAT YOU'LL DO

• In close cooperation with sales representatives, work together on any activities with prospective customers
• Conduct “pain discovery” processes to understand the customer needs and articulate a solution that best addresses those needs.
• Develop, present and deliver high-impact demonstrations
• Own the customer’s evaluation process of the offered products and solutions, by executing trials and proof of concepts.
• Identify technical and functional objections from the prospective customer during the sales process, be creative finding solutions, and work together with the appropriate team for remediation.
• Build and present proposals to customers, articulating the benefits of our company as the best solution that addresses their need to all levels, including “C” level executives.
• Provide estimates of professional services efforts and build a project plan, if required, to guarantee a successful deployment at the customer.
• Understand the competition and become a differentiator during the sales process.
• Know the company portfolio to identify and generate cross-selling opportunities.

Partnership Activities:

• Work together with partners in activities like visits, demos, proposals, events etc.
• Help in the partner recruiting process, participate in calls with potential partners.
• Participate in partner enablement activities like tech training and functional enablement.
• Deliver technical presentations and response to technical questions during sales calls.

Industry Events:

• Represent the Company at Trade Shows, User Group events, Conferences, and Virtual events.
• Provide presentations at events where applicable.

Product / Technical Marketing:

• Participate in online webinars on specific topics.
• Assist in the outbound launch of new products and releases activities.
• Serve as the market expert of our products, from how customers use them, how the competition positions against them to how we sell and service them in the field.

As Solutions Engineer you are expected to:

• Work under low supervision
• Know most of Fortra’s solution portfolio.
• Be a technical expert on the product(s) you work with
• Keep learning the sales processes, market knowledge, and developing your soft skills.

QUALIFICATIONS

• KSA or UAE resident
• Four-year Degree in a technical field, ideally Computer Science or IT is preferred.
• Minimum of 4 years of experience in IT, technical presales, technical consultancy, development or technical support activities.
• Minimum of 2 years of experience in cyber security, in one or more of these areas: DLP, Data Classification, or other relevant Data Governance solutions.
• Excellent oral presentation skills, public relations skills, and the ability to educate and train in a technical environment.
• Arabic language (native) and very good English are required. Any other language is a plus.
• Willingness to travel occasionally.

WHAT SETS YOU APART:

• Previous experience in presales activities for a DLP vendor.
• Hands-on experience with related cybersecurity technologies including DLP, CASB, Email Gateways, Document Management, DRM/Encryption, EDR solutions.
• Security, technical or other certifications like CISSP are considered an advantage
• Experience working in IT / security projects in large organizations.

Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn .

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

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