Solutions Architect

First Point Group; Abu Dhabi; Vor Ort; AED 350.000 - 600.000; Vollzeit

Zusammenfassung

First Point Group is seeking an experienced Solution Architect to lead architecture across ITSM, ITOM, and AIOps for enterprise and government clients in the UAE. You will drive presales, design solutions, and ensure successful delivery, serving as a trusted technical advisor to C-level stakeholders.

The role requires hands-on expertise in modern cloud, on-premise, hybrid and sovereign environments, with strong API/Integration and SOA capabilities.

Qualifikationen

• 8+ years of Solution Architecture experience.

Aufgaben

• Drive full solution lifecycle across presales, architecture design, delivery and handover.
• Act as trusted technical advisor for enterprise and government customers.
• Design scalable solutions across ITSM, ITOM, AIOps, Observability and AI Platforms.

Kenntnisse

ITSM

ITOM

Monitoring

Observability

AIOps

AI platforms

Cloud platforms

Executive communication

Jobbeschreibung

• A leading enterprise technology company driving digital transformation across the Middle East.
• The organization specializes in IT Operations, Service Management, AIOps, and AI-powered Enterprise Solutions, supporting large-scale government and enterprise customers with mission-critical digital infrastructure.

Key Responsibilities

• Drive the full solution lifecycle, covering presales, architecture design, solution delivery, and customer handover.
• Act as the trusted technical advisor for enterprise and government customers.

Architect Enterprise ITSM, ITOM & AI Solutions

• Design scalable and secure solutions across IT Service Management (ITSM), IT Operations Management (ITOM), AIOps, Observability, and AI Platforms.
• Build architectures for cloud, on-premise, hybrid, and sovereign environments.

Engage Senior Stakeholders

Own POCs, Bids & Technical Proposals

Ensure Successful Delivery

Key Requirements

• 8+ years of Solution Architecture experience.
• Deep hands-on knowledge of enterprise ITSM, ITOM, Monitoring, Observability, or AIOps platforms.

AI & Modern Technology Exposure

• Experience integrating AI, Automation, Generative AI, LLMs, or AIOps capabilities into enterprise environments.
• Familiarity with modern cloud platforms and enterprise infrastructure.

Enterprise Architecture & Integration

• APIs & Integrations
• Service-Oriented Architecture (SOA)
• Hybrid Cloud Environments
• High Availability & Scalability
• Strong consulting and presentation skills.
• Comfortable engaging with both technical teams and C-level executives.

Industry Experience

• Experience working with large enterprise, government, telecom, financial services, or regulated-sector customers is highly preferred.