Solution Engineer - Middle East - Arabic Speaker

Salesforce, Inc..; Dubai; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company seeks an Account Solution Engineer to enhance customer experiences through innovative solutions. This role involves collaborating with sales teams, understanding client needs, and presenting tailored Salesforce solutions. Ideal candidates will have experience in digital transformation, strong communication skills, and fluency in Arabic and English.

Qualifications

• Experience in Digital Transformation strategies.
• Track record in solution engineering or consultancy.
• Fluency in Arabic and English.

Responsibilities

• Lead the entire solution cycle in collaboration with teams.
• Develop and deliver customized demos of Salesforce products.
• Achieve quarterly and annual objectives set by management.

Skills

Communication

Relationship Skills

Time Management

Problem Solving

Technical Knowledge

Curiosity

Job description

Account Solution Engineer

As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant," "Pre-Sales Engineer," "Sales Engineer," or "SE," you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.

You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. Using your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

The Account Solution Engineer will act as a trusted advisor to our customers while aiding their transformational journey.

Responsibilities

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer’s needs and establish Salesforce’s product as the best solution to solve their unique challenges.
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products, including solution concepts, to key decision-makers to address their business issues and needs, demonstrating business value.
• Participate in all relevant product, sales, and procedural training and certifications to maintain essential knowledge for the role.
• Achieve quarterly and annual objectives set by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Express a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications

• Experience implementing Digital Transformation strategies and delivering success to customers.
• A track record in solution engineering, consultancy, delivery, or training within an enterprise software solution organization. We welcome diverse backgrounds for this role.
• Proven communication and relationship skills, including oral, written, presentation, and interpersonal abilities.
• Strong time management skills in a dynamic team environment.
• Ability to work collaboratively to solve problems in energizing environments.
• Inquisitive, practical, passionate about technology, and eager to share knowledge.
• Curious about understanding why and how things happen, with a love for researching and experimenting.
• Skilled at explaining ideas and engaging people's attention.
• Willing and able to travel occasionally.
• Experience evaluated based on alignment with core competencies, such as extracurricular leadership, military service, volunteer work, etc.
• Fluency in both Arabic and English.