Solution Architect - Pre Sales (UAE National)

Help AG, an e& enterprise company; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Career progression

Flexible/hybrid working environment

Inclusive working environment

Job summary

Help AG, an e& enterprise company, is seeking a talented Solution Architect (Pre Sales) in Dubai. This critical role involves positioning security solutions, creating technical content for proposals, and ensuring customer success in Proof of Concepts. Candidates should have a university degree in a related field and relevant security certifications.

Responsibilities include staying informed about cybersecurity threats, assisting Business Development Managers, and creating high-end technical content. The position emphasizes strong communication skills and a solid understanding of cyber security challenges.

Benefits include health insurance, career progression opportunities, and a flexible working environment.

Qualifications

• Good technical architectural understanding of security technologies.
• Very solid understanding of cyber security challenges and strategies.
• Strong communication skills in explaining technical concepts.

Responsibilities

• Stay informed about emerging cybersecurity threats.
• Assist Business Development Managers in customer meetings.
• Create high-end technical content for proposals.

Skills

Technical architectural understanding of key technologies

Understanding of cyber- and information security challenges

Strong consulting skills

Ability to explain technical concepts simply

Excellent report/documentation writing skills

Strong verbal and written command of English

Education

University degree in a related field

Job description

Help AG is looking for a talented and experienced Solution Architect (Pre Sales) who will have a key role in positioning Help AG’s security solutions to customers and prospects and creating technical content for proposals and RFP responses. The Presales Engineer will also be critical to ensure success of Proof of Concepts. During and post implementation, the Presales Engineer will be tasked to ensure customer success (from technology architecture and solution point of view), ensure alignment with implementation team, and detect cross‑selling and up‑selling opportunities. The role is crucial to Help AG’s success in the market and strongly sales‑focused to ensure increased business. Candidates should have a university degree from a related field and relevant security certifications, both from vendors and independent vendors.

Responsibilities

• Stay informed about emerging cybersecurity threats and industry best practices proactively.
• Assisting Business Development Managers in customer meetings, focusing on positioning our technical solutions and services, understanding customers environment and manage expectations.
• Assist Business Development Managers with strategic account planning (from technology point of view).
• Support the sales process by leveraging Help AG’s defined solutions and manage customer expectations towards a successful sale.
• Involve vendor presales and help AG’s internal technology leads as required and manage any external involvement as technical interface to the customer.
• Create high‑end technical content for proposals including required drawings, project plans, technical compliance, and other usual formal RFP requirements.
• Define proper scope of work (SOW) of any proposed solution.
• Coordinate any technical third‑party involvement for presales/proposal process.
• Arrange, define, manage, execute, and monitor Proof of Concept (POC) with customers including scope, success criteria, technical requirements, timelines and presentation of results.
• Coordinate with internal team leaders and tech leaders to successfully deliver the POC.
• Close sales opportunities from technical standpoint.

Qualifications & Skills

• Good technical architectural understanding of the portfolio of several key technologies from Help AG focus and solution partners.
• Very solid understanding of cyber‑ and information security challenges and strategies.
• Technical and solution knowledge on IaaS and SaaS is a plus.
• Strong consulting skills covering both technical as well as commercial understanding of an opportunity.
• Solid understanding of technology from both a technical as well as a concept perspective.
• Strong communications skills in explaining difficult technical concepts in an easy to understand way.
• Solid business acumen.
• Excellent report/technical documentation writing skills.
• Strong presentation skills.
• Flexible work approach based on the requirements of the job.
• Team player and optimistic.
• Strong verbal and written command of English.
• Excellent and deep understanding of solutions and products in the cyber security field.

Benefits

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Inclusive and diverse working environment.
• Flexible/hybrid working environment.
• Open‑door policy.