Software Implementation Consultant

SAVOYE; Dubai; On-site; USD 50,000 - 80,000; Full time

Job summary

SAVOYE is seeking an experienced Software Implementation Consultant for their Dubai facility. In this role, you will be responsible for configuring and rolling out Supply Chain IT solutions, requiring a strong background in software systems, logistics, and stakeholder management.

Qualifications

• 3-5 years of experience implementing complex software systems.
• Proven expertise in full-cycle implementation.
• Fluency in English; French and/or Arabic are strong assets.

Responsibilities

• Configure, integrate, and roll out Supply Chain IT solutions.
• Conduct unit testing and System Integration Testing.
• Provide configuration documentation and support for testing phases.

Skills

SQL

API

EDI

warehouse operations

logistics flows

supply chain processes

documentation

stakeholder management

customer-facing skills

technical analysis

Education

Degree in Computer Science

Degree in Software Engineering

Job description

We are searching for an experienced Software Implementation Consultant at our Dubai facility.

Dubai based position reporting to the Head of Realization in the Middle East Zone, your main mission will be to configure, integrate, and roll out Savoye's Supply Chain IT solutions across the Middle East region, mainly UAE and KSA.

Primary Duties and Responsibilities:

• Configure WMS and/or WCS solutions according to documented functional specifications.
• Perform unit testing to validate individual system components.
• Configure, test, and validate interfaces between Savoye and 3rd party systems (API, EDI, file-based, etc.).
• Conduct and own system configuration across multiple modules.
• Conduct and own System Integration Testing (SIT) across multiple modules.
• Support End-to-End Testing (E2E) with functional consultants, validating complete business flows.
• Assist in User Acceptance Testing (UAT) by identifying bugs, rectifying configurations and fine-tuning performance.
• Lead system cutover tasks including data loads and migration, sanity checks, and user provisioning.
• Raise and document bugs, gaps, and enhancement requests to the product team with evidence (logs, screenshots).
• Provide detailed configuration documentation, interface specifications, and environment setup guides.
• Participate in functional analysis and design validation workshops.
• Participate in go-live and hypercare phases, ensuring technical stability and rapid issue resolution.
• Raise improvement suggestions to R&D/product, supported by logs, user feedback, and integration challenges.
• Assist in validating new features or hotfixes in test environments and provide feedback to the product team.
• Stay updated on industry trends, best practices, and emerging technologies in the Supply Chain Software Execution field
• Being proactive to enhance own expertise and autonomy of the Savoye's solution (active participation during the "transfer of skills" program, read the product documentation, stay tuned with the release notes)
• Traveling if and as necessary to other Savoye sites/projects across ME

Required Qualifications:

• A degree in Computer Science, Software Engineering, or a related field
• 3-5 years of hands-on experience implementing complex software systems (preferably WMS, WCS, or similar solutions)
• Proven expertise in full-cycle implementation: configuration, integration, testing, deployment, and hypercare support
• Strong working knowledge of SQL, interface protocols (API, EDI), and enterprise IT environments
• Solid understanding of warehouse operations, logistics flows, and supply chain processes
• Experience troubleshooting real-time issues in mission-critical environments
• Skilled in documenting technical configurations, interface mappings, and deployment guides
• Exceptional communication, stakeholder management, and customer-facing skills
• Highly autonomous, structured, and solution-oriented
• Professional fluency in English; French and/or Arabic are strong assets
• Comfortable working in hybrid setups with international teams across Europe and the Middle East

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