Software Engineer - Ruby On Rails

Qashio; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading technology firm in Dubai seeks an experienced Software Engineer to join their dynamic team. You will provide Level 2 support, helping clients with technical issues related to their software products. The ideal candidate should have over 4 years of experience in software development and be proficient in Ruby On Rails, SQL, and Kafka Streaming. This role offers a chance to work on intricate problems and deliver high-quality solutions.

Qualifications

• 4+ years of experience in software development.
• Proficiency in Ruby On Rails, SQL, Kafka Streaming and basic AWS services.
• Understanding of NodeJS/NestJS/TypeScript is a plus.

Responsibilities

• Handle complex technical issues for Level 2 support.
• Provide immediate hotfixes and long-term improvements for defects.
• Analyse software code for potential issues.

Skills

Ruby On Rails

SQL

Kafka Streaming

AWS services

NodeJS

TypeScript

Problem-solving

Critical thinking

Job description

Overview

The Software Engineer - Ruby On Rails will work as part of our dynamic team. Playing a key role in assisting our clients with technical issues. This role involves answering technical questions and dealing with incidents as they arise providing exceptional support to ensure clients have seamless experience with our software products.

Responsibilities

• This role is Level 2 support - handling complex technical issues.
• Must have a deep understanding of the software's architecture and code to identify and fix intricate problems.
• Provide immediate hotfixes and long term improvements for customer-facing defects.
• Analyse software code to identify potential issues or areas for improvement.
• Communicate with the customer success team about complex technical issues in a clear and understandable manner.
• Ensure that customer issues are resolved in a timely manner and meet high-quality standards.

Qualifications

• 4+ years of experience in software development.
• Proficiency in technologies/languages including Ruby On Rails, SQL, Kafka Streaming and basic AWS services is a must.
• NodeJS/NestJS/TypeScript - nice to have.
• Problem-solving mindset and critical thinking.