ROLE OVERVIEW:
We are looking for a creative and results-driven Social Media Specialist to grow our brand online and turn social media into a real source of leads and customers. You will plan, create and manage content across all our channels, run paid campaigns, engage with our community and report on results.
KEY RESPONSIBILITIES:
Strategy & Planning:
- Develop and run the social media strategy and monthly content calendar in line with company and sales goals.
- Define target audiences and the right message and content style for each platform.
- Manage company pages on Instagram, LinkedIn, Facebook, TikTok, YouTube and X (as relevant).
Content Creation:
- Create engaging posts, reels, short videos, carousels and stories about our products, services, team and customers.
- Shoot photos and videos on location, at events and behind the scenes.
- Produce educational and value-driven content such as tips, how-tos, case studies, testimonials and product benefits.
- Write clear, professional captions and copy in English; Arabic is a plus.
- Work with the sales and other internal teams to gather content ideas, information and approvals.
Lead Generation & Paid Campaigns:
- Use social media to grow brand visibility and support the sales team with lead generation.
- Create campaign material such as promotions, launches, offers and digital brochures.
- Plan, run and optimise paid campaigns (Meta Ads, LinkedIn Ads, TikTok Ads, Google/YouTube) within budget.
- Pass qualified inquiries and leads to the sales team and track them through to conversion where possible.
Community & Brand:
- Respond to comments, messages and inquiries promptly and professionally.
- Grow followers and engagement, and work with influencers or partners where relevant.
- Promote exhibitions, events, certifications, awards and company news.
- Keep a consistent brand look, tone and quality across all platforms.
Reporting & Analysis:
- Track and report monthly performance: reach, engagement, follower growth, website traffic, leads and ad results.
- Monitor competitors and industry trends, and suggest new ideas to improve results.
- Maintain an organised library of project photos, videos and brand assets.
REQUIREMENTS:
Experience
- 3–5 years of social media experience, in a company or agency.
- A strong portfolio of content, videos and campaigns you created or managed.
- Hands-on experience running paid campaigns on Meta and other platforms.
Skills:
- Strong photography and video shooting skills (mobile and camera), and video editing.
- Proficient in design and editing tools such as Canva, Adobe Photoshop, Illustrator, Premiere Pro or CapCut.
- Good knowledge of social media analytics tools and scheduling platforms (e.g. Meta Business Suite, LinkedIn Campaign Manager, Hootsuite, Buffer).
- Excellent copywriting skills in English; Arabic is a plus.
- Up to date with social media trends, formats and algorithm changes.
- Well organised, creative and able to manage several projects and deadlines.
Education & Other:
- Bachelor's degree in Marketing, Media, Communications or a related field.
- Valid driving license is a plus.
KEY PERFORMANCE INDICATORS (KPIs):
- Follower growth and engagement rate on each platform
- Number and quality of posts, reels and videos published vs. the content plan
- Leads and inquiries generated from social media and ads
- Paid campaign results: cost per lead, click-through rate and return on ad spend
- Website traffic from social channels
- Response time to comments and messages