Social Media Response Management Executive Salary 13k AED after probation 15k AED Arabic fluenc[...]

Virtua Advanced Solution; Dubai; On-site; AED 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic social media manager to enhance client engagement and public image. In this role, you will actively manage social media pages, respond to users, and ensure communication flows smoothly between clients and their customers. With a focus on achieving key performance indicators, you will be responsible for delivering high-quality results with minimal supervision. If you are fluent in both English and Arabic and possess excellent interpersonal skills, this is a fantastic opportunity to make a significant impact in the digital landscape.

Qualifications

• 1-2 years of experience in a similar role.
• Fluent in English and Arabic, with strong communication skills.

Responsibilities

• Manage client's social media pages and engage with users.
• Enhance client’s public image through social media platforms.
• Ensure effective communication between client and customers.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Conflict Handling

Fluency in English

Fluency in Arabic

Computer Literacy

Education

Bachelor’s degree in mass communication

Bachelor’s degree in public relation

Bachelor’s degree in journalism

Tools

MS Office

Job description

Minimum Requirements:

• Bachelor’s degree in mass communication, public relation, journalism or any relevant field.
• 1-2 years’ experience in similar post.
• Fluent in English and Arabic (reading, writing, and speaking);
• Excellent interpersonal and communication skills; Excellent problem solving and conflict handling skills; Computer literacy (MS Office tools)

Key Responsibilities:

• Actively manage client's social media pages including responding to fans, moderating pages and pro-actively engaging with users.
• Actively work on enhancing client’s public image through its social media platforms.
• Act as a focal point to ensure communication between the client and their customers are managed efficiently.
• Perform other activities based on clients' needs and requirements, like listening, monitoring or proactive engagement.
• Make sure the KPIs agreed with the client are achieved.
• Serve as a subject matter expert on the use of social media platforms.
• Responsible for achieving high quality results with only general supervision.
• Effectively communicate the company’s mission.
• Perform other job-related duties as assigned by direct manager.