Social Media Response Management Executive Arabic fluency required exp in community management [...]

Virtua Advanced Solution; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a skilled professional to manage social media for clients, enhancing their public image and ensuring effective communication. This role requires a strong background in mass communication or related fields, along with fluency in English and Arabic. The ideal candidate will have extensive experience and excellent interpersonal skills to actively engage with users and manage social media pages effectively. Join a dynamic team where your contributions will help shape client relationships and drive successful outcomes in a fast-paced environment.

Qualifications

• 12 years experience in a similar post required.
• Computer literacy and excellent communication skills are essential.

Responsibilities

• Manage clients' social media pages and engage with users.
• Enhance clients' public image through social media platforms.
• Ensure KPIs agreed with the client are achieved.

Skills

Fluent in English

Fluent in Arabic

Interpersonal skills

Communication skills

Problem-solving skills

Conflict-handling skills

Education

Bachelors degree in mass communication

Bachelors degree in public relations

Bachelors degree in journalism

Tools

MS Office

Job description

Qualifications Required:

1. Bachelors degree in mass communication, public relations, journalism, or any relevant field.
2. 12 years experience in a similar post.
3. Fluent in English and Arabic (reading, writing, and speaking).
4. Excellent interpersonal and communication skills.
5. Excellent problem-solving and conflict-handling skills.
6. Computer literacy (MS Office tools).

Key Responsibilities:

1. Actively manage clients' social media pages, including responding to fans, moderating pages, and proactively engaging with users.
2. Enhance clients' public image through social media platforms.
3. Act as a focal point to ensure communication between the client and their customers is managed efficiently.
4. Perform activities based on clients' needs, such as listening, monitoring, or proactive engagement.
5. Ensure the KPIs agreed with the client are achieved.
6. Serve as a subject matter expert on the use of social media platforms.
7. Achieve high-quality results with only general supervision.
8. Effectively communicate the company’s mission.
9. Perform other job-related duties as assigned by the direct manager.

Remote Work: No

Employment Type: Full-time