SMC Outsourced Sales Lead, MENA

Snap Inc.; Dubai; On-site; USD 80,000 - 120,000; Full time

Job summary

Snap Inc. is seeking a Lead for their MENA Outsourced Sales Team in Dubai. The role involves managing vendor sales performance, training teams, and collaborating with internal stakeholders to enhance operational efficiency. Candidates should have a strong background in digital advertising and account management.

Benefits

Comprehensive health coverage

Parental leave

Mental health support

Qualifications

• 6+ years in digital advertising account management and/or sales.
• Proven track record of driving revenue growth.
• Experience in delivering training and educational presentations.

Responsibilities

• Manage and grow business performance of the vendor partner.
• Train vendor team to effectively deliver Snap’s narrative.
• Evaluate vendor team performance and drive process improvements.

Skills

Digital advertising

Account management

Data analysis

Project management

Sales strategy

Education

Bachelor’s degree in marketing or related field

Tools

Salesforce

Google Workspace

Job description

SMC Outsourced Sales Lead, MENA page is loaded

SMC Outsourced Sales Lead, MENA

Apply locations Dubai, United Arab Emirates
Time type: Full time
Posted on: Posted 26 Days Ago
Job requisition id: R0038530

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

We’re looking for a Lead for our MENA Outsourced Sales Team to join Snap! As a member of our SMC Sales team, you will be responsible for partnering with the Vendor Sales team and for the delivery of the Vendor Sales team on business goals. The Vendor Sales team at Snap is focused on helping advertisers to improve their campaign results & scale using our advertising products.

What you’ll do:

1. Manage, monitor and grow business performance of the vendor partner and develop strategies specific to one or more international markets or regions to meet/exceed business goals.
2. Train the vendor team to effectively deliver Snap’s narrative and product positioning, tailoring the ad offerings for best market and customer fit.
3. Troubleshoot issues across the sales team by leveraging cross functional relationships.
4. Navigate product updates and help to roll out training materials to agents and team leads in our vendor sales function.
5. Evaluate and analyze vendor team performance on metrics that matter and work closely with the vendor management team to drive process improvements and enhance operational efficiencies.
6. Act as an advocate for your market internally, highlighting the key needs and driving strategic initiatives across functions (product, platform, narrative, etc.).
7. Partner closely with SMC operations to define and execute operational solutions aligned to the needs of the team such as tooling improvements, training, marketing initiatives, and other growth initiatives.
8. Act as a liaison between the vendor team and relevant internal teams to bring in the vendor team’s inputs for a feedback loop with product, marketing, operations and overall global business management.
9. Anticipate project risks, provide escalation management, negotiate with decision makers, and balance business needs versus technical constraints.
10. Ensure vendor teams are aligned with Snap security requirements, best practices, and KPIs.
11. Spend time with customers, supporting on calls and managing quality assurance for our SMC vendor agents.
12. Collate feedback from agents on tooling and day to day workflows to highlight opportunities to streamline processes.
13. Up to 20% travel to vendor sites & other global Snapchat offices.

Knowledge, Skills & Abilities

• Solid experience in digital advertising, optimization tactics, technical troubleshooting across all funnels with main focus on lower funnel.
• Solid experience in digital advertising account management/sales & applying tactics/strategies to scale revenue.
• Strong understanding of the data inputs required to track sales funnels and how to translate data into usable insights for sales managers and to better inform the overall sales strategy.
• Deep knowledge working with sales CRMs (preferably Salesforce) and CRM customization & beyond standard implementations.
• Experience working in SMB sales and/or high-volume sales and running scalable operation strategy.
• Strong project management experience, with an ability to evaluate and re-prioritize rapidly and deliver results against deadlines, as part of a team and/or individually.
• Self-starter with decision-making abilities for business needs.
• Ability to collaborate with diverse global stakeholders on projects.
• Comfortable managing ambiguity in a fast-changing sales environment.
• Ability to manage senior stakeholders regionally and globally on strategic goals.

Minimum qualifications:

• 6+ years in digital advertising account management and/or sales.
• Proven track record of driving revenue growth from advertising sales.
• Deep experience with self-serve advertising platforms across sales channels.
• Proficiency with Google Workspace tools (Sheets, Slides, Docs) and other D2D tools.
• Experience in data analysis and business intelligence.
• Experience in delivering training and educational presentations.

Preferred qualifications:

• Bachelor’s degree in marketing or related field, with digital marketing knowledge.
• Native Arabic speaker & excellent English skills.
• Expertise with Salesforce CRM (Sales Cloud, Einstein Analytics, Pardot).
• Strong problem-solving, analysis, and strategic skills.
• Successful track record in educating sales teams on processes.
• Ability to promote partner growth and contribute positively to team culture.
• Effective communicator and change agent, influencing leadership and teams.

If you have a disability or special need that requires accommodation, please provide some information.

"Default Together" Policy at Snap: We believe in in-person collaboration and expect team members to work in the office 4+ days per week.

Snap is committed to diversity and equal opportunity employment, welcoming applicants regardless of race, religion, disability, gender, age, sexual orientation, veteran status, or other protected classes.

Our Benefits: We offer comprehensive health coverage, parental leave, mental health support, and share in Snap’s success through various compensation packages.

About Us

A Decade of Snap: Learn about our origin, values, and culture of innovation.

CitizenSnap: Our ESG progress and future plans.

The DEI Innovation Summit: Highlights from our annual DEI event.

Snap News: Latest news on our products and innovations.