Slots Performance Manager

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort in the UAE is seeking a Slots Performance Manager to enhance gaming operations. You will analyze machine performance, collaborate with vendors, and ensure compliance with gaming laws. Ideal candidates will have 3-5 years of experience, a relevant degree, and be proficient in data analysis tools such as SQL and Excel. This position offers an attractive salary in AED, comprehensive healthcare, and additional benefits, making it a compelling opportunity for those seeking a career at a prestigious hospitality brand.

Benefits

Attractive salary in AED

Excellent leave policy

Healthcare package

Life insurance

Incentive programs

Qualifications

• Minimum 3-5 years in slot operations or gaming analytics.
• Strong knowledge of slot machine technology and performance management.
• Leadership and communication abilities.

Responsibilities

• Supports VP - Slot Operations in departmental performance analysis.
• Monitor machine performance data and address underperforming assets.
• Conduct competitive analysis and recommend game changes.

Skills

Experience in slot operations

Data analysis tools proficiency (SQL, Excel, SPSS)

Strong communication abilities

Knowledge of gaming regulations

Education

Bachelor’s degree in business administration or related field

Tools

Slot management systems

Job description

Job Description

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Slots Performance Manager to join the resort’s Casino Slot Administration team.

Responsibilities

• Supports the Vice President - Slot Operations in all departmental performance related analysis.
• Monitor machine performance data and address underperforming assets with actionable strategies.
• Conduct competitive analysis and recommend game changes based on market trends.
• Collaborate on gaming floor layout design and execute installations, conversions, and removals.
• Work closely with vendors and regulatory agencies to ensure compliance with gaming laws and internal controls.
• Utilize slot tracking systems and analytics tools to extract insights and drive improvements.
• Prepare detailed reports on slot performance, revenue trends, and operational efficiency.
• Perform data entry, updates, and ongoing management of the slot machine database.
• Manage system configuration changes related to machine moves, conversions and any other operational requirements.
• Conduct machines hold variance investigations in coordination with income control.

About You

• Minimum 3-5 years of experience in slot operations or gaming analytics.
• Bachelor’s degree in business administration, Hospitality Management, or related field preferred.
• Strong knowledge of slot machine technology, performance management systems, and gaming regulations.
• Proficiency in data analysis tools (SQL, Excel, SPSS) and slot management systems.
• Strong leadership and communication abilities.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.