Skin Studio Receptionist/Host

SKIN; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a new skin studio in the beauty industry, where you will serve as the first point of contact for clients. This role is pivotal in ensuring a welcoming atmosphere and providing essential information about treatments. You will manage appointments, handle payments, and maintain the reception area to impeccable standards. If you possess strong organizational skills, excellent communication abilities, and a passion for client service, this position is perfect for you. Join a vibrant team dedicated to enhancing the skincare experience for every visitor.

Benefits

Commission

Medical Insurance

Paid Leaves

Annual Leaves As Per Labour Law

Visa

Qualifications

• 3+ years of reception experience in a clinic/salon/spa/hotel is essential.
• Strong organizational skills and an eye for cleanliness are vital.

Responsibilities

• Meet and greet visitors, providing treatment information via phone/email/whatsapp.
• Maintain cleanliness of the reception area and manage client appointments.

Skills

Verbal Communication Skills

Organizational Skills

Computer Literacy

Booking Systems Experience

Excel Proficiency

Client Interaction Management

Scheduling and Appointment Management

Initiative and Proactivity

Education

Secondary School Diploma

Tools

Booking Systems

Microsoft Excel

Job description

Secondary School (Academic / General, Diploma)

Nationality:

Any GCC National, Any European National, Any Anglophone National, Any CIS National

Gender: Female

Benefits:

Commission, Medical Insurance, Paid Leaves, Perks & Benefits As Per Labour Law, Annual Leaves As Per Labour Law, Visa

Vacancy:

1 Vacancy

Job Description

This opportunity as a receptionist for a NEW skin studio offers an opportunity to work within the skincare and beauty industry. We are looking for a friendly and organised receptionist to join our team.

This role is one of the most important parts of the skin studio and the client’s journey. You are the first port of call and you will be responsible for meeting and greeting visitors to the business, offering a high knowledge of the treatments on offer – together with making recommendations and upselling as appropriate. The ideal candidate will be solely responsible for all receptionist duties as well as keeping the skin studio reception area in immaculate condition.

What is Involved:

1. Offer treatment information by phone/email/whatsapp
2. Maintain the cleanliness of the reception area and other common spaces
3. Answer phone calls and respond to inquiries in a professional and friendly manner
4. Make appointments – sending confirmations
5. Prepare guests' bills and take payments
6. Open and close reception and the business in general
7. Manage clients' expectations and ensure any complaints or compliments are escalated to enable improvements to the business

Skills

Desired Candidate Profile

Experience Required:

1. Previous salon/spa/clinic experience would be an advantage and preferred but not essential
2. Good verbal communication skills
3. Must be computer literate
4. Must have experience with booking systems
5. Experience with Excel is preferred
6. Excellent English - written and verbal
7. 3+ years of reception experience in a clinic/salon/spa/hotel is essential
8. Strong organizational skills
9. An eye for cleanliness is vital
10. Ability to handle client interactions – positive and negative
11. Strong experience with scheduling and managing appointments efficiently e.g. no gaps between appointments, picking up on errors etc.
12. Demonstrating initiative is essential to the role - proactively identifying tasks and opportunities for improvement, bringing any areas of improvement to management

Employment Type:

Full Time

Company Industry:

• Fitness
• Gym
• Salon
• Spa

Department / Functional Area:

• Cashier
• Teller

Keywords:

• Organizational Skills