Signature Success Plan Sales Director

Salesforce; Dubai; On-site; AED 293,000 - 441,000; Full time

Job summary

A leading CRM company is looking for a Sales Executive focused on the Signature Success Plan to join their team in Dubai. The ideal candidate will have 5-7 years of experience in sales, exceptional consultative selling skills, and a strong ability to build relationships. This full-time role includes achieving sales targets and collaborating with various teams to ensure customer success.

Qualifications

• 5-7+ years of experience in license or professional services sales.
• Experience growing accounts with large and complex pursuits ($M+).
• Ability to thrive in a fast-paced, unpredictable environment.

Responsibilities

• Achieve and exceed targets for Signature Success plans.
• Build relationships with internal partners to identify strategies.
• Collaborate with different organization parts to resolve issues.

Skills

Consultative selling skills

Negotiation skills

Relationship-building

Communication skills

Presentation skills

Education

Degree or equivalent relevant experience

Tools

CRM

Salesforce product experience

Data application experience

Job description

Job Category

Customer Success

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Success Plan Sales team is seeking an outstanding seller to join our EMEA team. The successful candidate will be supporting our Middle East and Emerging Market business to position and sell our Signature Success Plan to our customers. The Signature bundle of Success Manager, Mission Critical Support, and Proactive Monitoring are used to deliver Salesforce’s most proactive and personalized support experience. The Signature Sales Executive will be encouraged to scope opportunities and position the value proposition for Signature Success with internal and external customers. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.

Duties & Responsibilities

• Achieve and exceed targets for Signature Success plans across bookings, attach, upgrades, and conversions.
• Build relationships with relevant internal partners to review territories and identify strategies and opportunities to attach Signature Success plans.
• Evangelize Signature Success internally and externally.
• Collaborate effectively with other parts of the organization, including, but not limited to : License Sales, Customer Success, Professional Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.
• Travel up to 25%.

Qualifications

• 5-7+ years of experience in license or professional services sales
• Experience growing accounts with large and complex pursuits ($M+)
• Exceptional consultative selling skills, with the ability to connect customer objectives and challenges to proposed solutions, demonstrating the associated business value
• Demonstrated ability to negotiate effectively, ensuring successful deal closures and optimal outcomes for all parties
• A background in business transformation and technology delivery roles is an advantage
• CRM + Data + AI application experience : Salesforce product experience is a plus
• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority
• Ability to thrive in a fast-paced, unpredictable environment
• Excellent relationship-building skills with a proven track record to grow and nurture relationships
• Strong written and verbal communication skills. English proficiency required
• Outstanding presentation skills are required including the ability to adapt style based on the audience and present complex ideas
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights : workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Software Development, IT Services and IT Consulting, and Technology, Information and Internet

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