Showroom Sales Manager

OBEGI Home; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury furniture retailer in Dubai is seeking a Showroom Manager to oversee daily operations and ensure high levels of customer satisfaction. The ideal candidate will have 5–7 years of experience in luxury sales and showroom management with a strong design background. Responsibilities include achieving sales targets, managing showroom presentation, and building relationships with high-net-worth clients. Expertise in MS Office and design software is essential. Competitive compensation and growth opportunities are offered.

Qualifications

• Minimum 5–7 years of experience in luxury furniture, interior design, or showroom management.
• Proven track record in luxury sales, client development, and project management.
• Exceptional communication, presentation, and negotiation skills.

Responsibilities

• Achieve and exceed showroom sales targets.
• Provide a personalized, consultative approach to each client.
• Manage daily operations of the showroom, ensuring impeccable presentation.

Skills

Luxury sales expertise

Client relationship management

Design knowledge

Negotiation skills

Communication skills

Education

Bachelor's degree in Business, Interior Design, Architecture or related field

Tools

MS Office

CRM systems

AutoCAD

SketchUp

3D tools

Job description

The Showroom Manager is responsible for leading and overseeing the daily operations, sales, and client experience of the luxury furniture showroom. This role requires a strong balance of leadership, sales expertise, and design knowledge, with the ability to cultivate lasting relationships with architects, interior designers, consultants, and high-net-worth clients. The Showroom Manager ensures that every visitor receives an elevated, tailored experience that reflects the brand’s identity and commitment to excellence.

Key Responsibilities

Sales & Business Development

• Achieve and exceed showroom sales targets, focusing on luxury residential, hospitality, and commercial projects.
• Develop and maintain relationships with architects, designers, consultants, and key decision-makers.
• Act as a design consultant, guiding clients through product selection, customization, finishes, and space planning.
• Generate new business opportunities through networking, partnerships, and participation in industry events.
• Ensure high conversion of leads to sales while maintaining average transaction values aligned with the luxury segment.

Client Experience

• Provide a personalized, consultative approach to each client, ensuring their unique requirements are met.
• Organize private showroom tours, design presentations, and VIP client events.
• Handle complex client requests with discretion, professionalism, and cultural sensitivity.
• Ensure after-sales support and service meet luxury hospitality standards.

Showroom Operations & Presentation

• Manage daily operations of the showroom, ensuring impeccable presentation at all times.
• Work closely with the visual merchandising team to implement seasonal displays and interior concepts.
• Monitor inventory, custom orders, and delivery timelines, ensuring seamless client experiences.
• Oversee supplier coordination, logistics, and quality control for furniture installations.

Team Leadership & Development

• Recruit, train, and develop a high-performing team with strong sales and design capabilities.
• Provide ongoing coaching and performance reviews to ensure sales and service excellence.
• Foster a collaborative environment that reflects the brand’s values and service culture.

Reporting & Administration

• Track and report on sales performance, KPIs, and showroom traffic.
• Prepare monthly business reviews with insights on trends, best-sellers, and client feedback.
• Manage budgets, operational expenses, and overall profitability of the showroom.
• Ensure compliance with company standards, policies, and health & safety regulations.

Qualifications & Skills

• Bachelor’s degree in Business, Interior Design, Architecture, or related field.
• Minimum 5–7 years of experience in luxury furniture, interior design, or high-end showroom management.
• Proven track record in luxury sales, client development, and project management.
• Strong understanding of interior design principles, space planning, and furniture customization.
• Exceptional communication, presentation, and negotiation skills.
• Proficiency in MS Office and CRM systems; design software knowledge (AutoCAD, SketchUp, 3D tools) is an advantage.
• Multilingual skills (English + Arabic, French, or Russian) highly desirable.

Personal Attributes

• Refined aesthetic sense with a passion for design and craftsmanship.
• Charismatic, polished, and confident in presenting to elite clientele.
• Customer-centric with high emotional intelligence and cultural sensitivity.
• Results-driven, entrepreneurial mindset with strong business acumen.
• Organized, detail-oriented, and able to manage multiple projects simultaneously.