Showroom Manager - Freelander, Dubai

Al Tayer Group Career site; Dubai; On-site; AED 167,000 - 335,000; Full time

Job summary

Al Tayer Motors in Dubai seeks a Showroom Sales Leader to plan, manage and lead showroom sales to achieve targets and ensure smooth, efficient functioning. You will drive customer engagement, supervise staff, and maintain showroom standards to reflect the brand's luxury image.

The role requires the ability to formulate plans, monitor processes, and resolve issues promptly while coaching a team to deliver exceptional customer experiences. A dynamic, proactive leader will fit this environment.

Qualifications

• 5+ years' experience in a similar role.
• Good knowledge of automobile sales gained through formal training and work experience.
• Full understanding of showroom merchandising.
• Dynamic and proactive personality.
• Ability to lead, develop and motivate teams.

Responsibilities

• Plan and execute strategies to ensure the budgeted target for showroom is achieved or exceeded in volume and profit term.
• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process to ensure quality in the entire process.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action for timely resolution.
• Prepare stock requirement list for the month for the approval of the Sales Manager.
• Interact regularly with existing and prospective customers to establish profitable relationships and determine their present and future requirements.
• Maximize usage of demos and monitor demo-to-sale ratio.
• Manage all aspects of the showroom to ensure high standards in display, housekeeping and product information.

Skills

Sales leadership

Customer service

Team motivation

Showroom merchandising

Education

Graduate in any discipline

Job description

Al Tayer Motors is a premium destination for luxury automotive excellence in the UAE, representing some of the world's most prestigious brands. We believe that our people are our greatest strength. With a team of approximately 3000 professionals representing more than 42 nationalities, we foster an inclusive environment where everyone has the opportunity to grow, achieve, and thrive. Our success is rooted in the richness of our organizational culture, global outlook and the diverse experiences that come together to form a truly high-performing team. Our culture is built on the belief that luxury is not just about the vehicles we offer, but the people who bring those brands to life. Whether in customer service or technical expertise, every role plays a vital part in delivering the exceptional luxury experience our brands are known for. Innovation at Al Tayer Motors goes beyond technology — it's about empowering our people to exceed expectations and shaping meaningful experiences that inspire excellence. By nurturing their talent and embracing diverse viewpoints, we continue to set benchmarks in the luxury automotive sector — where every detail matters, and every experience is elevate.

Job Description

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom

Responsibilities

Functional Roles and Responsibilities

• Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term
• Communicate sales plan and targets to the sales team to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager.
• Interact regular with the existing and prospective customers to establish profitable relationships and determine their present and future requirements.
• Maximize usage of demo's and monitor demo to sale ratio
• Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company.

Monitor PDI process and ensure highest level of customer satisfaction

People Management Roles and Responsibilities

• Guide and motivate subordinates to enhance performance and produce quality work, and focus on continuously developing staff for higher level roles

Qualification & Experience

• Graduate in any discipline
• 5+ years' experience in similar role
• Good knowledge of Automobile sales gained through formal training and work experience
• Full understanding of show room merchandising
• Dynamic and proactive personality
• Ability to lead, develop and motivate teams