Shop Manager (Bilingual Arabic & English)

RIXOS; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading hospitality company is seeking a bilingual Shop Manager to oversee daily operations in their retail store. The ideal candidate will possess strong leadership and communication skills, effectively manage staff, and ensure excellent customer service while maintaining store standards.

Benefits

Competitive salary and performance-based incentives

Opportunities for career growth and professional development

Dynamic and supportive work environment

Qualifications

• Minimum 3-5 years of experience in retail or shop management.
• Fluency in Arabic and English (spoken and written) is essential.
• Proven ability to manage teams and work in a fast-paced environment.

Responsibilities

• Oversee all aspects of store operations, including staff supervision and inventory control.
• Lead, train, and motivate a team to meet and exceed sales targets.
• Monitor and analyze sales figures and customer feedback to improve performance.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Problem Solving

Job description

Shop Manager (Bilingual Arabic & English) RIXOS

We are currently seeking an experienced and driven Shop Manager to lead the daily operations of our retail store. The ideal candidate will have a strong background in retail management, a proven ability to lead teams, and exceptional communication skills in both Arabic and English.

Key Responsibilities:

• Oversee all aspects of store operations, including staff supervision, inventory control, customer service, and sales performance.
• Lead, train, and motivate a team to meet and exceed sales targets and deliver an outstanding customer experience.
• Ensure the shop maintains high standards in visual merchandising and cleanliness.
• Monitor and analyze sales figures, stock levels, and customer feedback to improve overall performance.
• Handle customer inquiries, concerns, and complaints in a professional manner.
• Prepare reports on store performance and provide actionable insights to senior management.

What We Offer:

• Competitive salary and performance-based incentives
• Opportunities for career growth and professional development
• A dynamic and supportive work environment

Qualifications

Requirements:

• Minimum of 3-5 years of experience in retail or shop management.
• Fluency in Arabic and English (spoken and written) is essential.
• Strong leadership, organizational, and problem-solving skills.
• Proven ability to manage teams and work in a fast-paced environment.
• Excellent customer service and communication skills.
• Experience in using POS systems and basic office software (Excel, Word).

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Store Operations (for Retail Industry)

Keywords

• Shop Manager (Bilingual Arabic & English)

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