Shop Assistant

Capi; Abu Dhabi; On-site; AED 33,000 - 50,000; Full time

Benefits offered by this job

Company sponsored visa

Health insurance

Annual air-ticket

Leave benefits

Job summary

Capi-Lux (Capi) is the leading airport retailer of consumer electronics in the travel retail market, currently seeking a Shop Assistant for our Abu Dhabi location. The role focuses on delivering excellent customer service and supporting daily store operations.

You will greet travelers, assist with product inquiries, process sales at the POS, maintain visual merchandising, and help with stock and inventory while upholding UAE safety and company policies. Fluency in English is required.

Qualifications

• Previous experience in retail or customer service roles is required.
• Friendly and outgoing personality with excellent communication skills.
• Able to multitask and work in a fast-paced environment.
• Basic math skills and cash handling abilities.
• Fluency in English; other languages are advantageous.
• Eligible to work at Abu Dhabi International Airport with any required security clearances.

Responsibilities

• Provide excellent customer service by greeting and assisting customers.
• Assist customers with product inquiries, recommendations, and purchases.
• Maintain a clean and visually appealing store environment.
• Process sales transactions accurately using the POS system.
• Monitor stock levels and replenish merchandise.
• Assist with receiving deliveries and updating inventory records.
• Collaborate with team to achieve sales targets.
• Follow company policies and safety guidelines.
• Stay informed about product features and promotions.
• Assist with store opening/closing and periodic stock takes.

Skills

Customer service

Cash handling

Communication

Multitasking

Attention to detail

Teamwork

Flexibility

English fluency

Tools

POS systems

Job description

Capi-Lux (Capi) is a dedicated niche player and the leading airport retailer of consumer electronics in the travel retail market. Our aim is to continuously provide travellers with an inspiring shopping experience!

Job Description

We are currently seeking Shop Assistant to join our team at Abu Dhabi International Airport. The ideal candidate is motivated and customer-oriented individual.

The candidate will play a crucial role in providing exceptional service to travelers and assisting with the day-to-day operations of our retail shop.

Key Responsibilities

• Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
• Assist customers with product inquiries, recommendations, and purchases, ensuring a positive shopping experience.
• Maintain a clean, organized, and visually appealing store environment, including product displays and merchandising.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card payments, and refunds.
• Monitor stock levels and replenish merchandise on the shop floor as needed to ensure availability and visibility of products.
• Assist with receiving and unpacking deliveries, checking the quality and quantity of goods received, and updating inventory records.
• Collaborate with team members to achieve sales targets and contribute to the overall success of the retail shop.
• Follow company policies, procedures, and safety guidelines to maintain a secure and compliant work environment.
• Stay informed about product features, promotions, and special offers to effectively communicate information to customers.
• Assist with occasional tasks such as store opening and closing procedures, as well as periodic stock takes and inventory counts.

Qualifications

• Previous experience in retail or customer service roles is required.
• Friendly and outgoing personality with excellent communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic math skills and proficiency in handling cash transactions.
• Attention to detail and a strong commitment to delivering high-quality service.
• Flexibility to work shifts, including weekends, evenings, and holidays, based on the needs of the business.
• Knowledge of retail operations and familiarity with POS systems is a plus.
• Fluency in English is required, additional language skills are advantageous.
• Must be eligible to work at Abu Dhabi International Airport and possess any required security clearances.

Additional Information

We provide you with the following:

• Ongoing learning opportunities through our inhouse learning and development application.
• Company sponsored visa along with health insurance
• Leave benefits as per UAE labour law
• Annual air-ticket to your home country