Shift Supervisor

DHL Supply Chain; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

DHL Supply Chain seeks a passionate Shift Supervisor to join their Operations Team in Dubai. The role involves coordinating logistics operations, managing resources, and ensuring compliance with safety and quality standards. Candidates should have a Bachelor's degree and 3-5 years of leadership experience in logistics. This position offers an exciting opportunity to contribute to a leading logistics company during a transformative time in the industry.

Qualifications

• 3-5 years of experience in Logistics Documentation and supply chain processes.
• 3-5 years of leadership experience managing teams in logistics.
• Proven experience in creating and managing logistics documentation.

Responsibilities

• Coordinate operational strategies and plans.
• Monitor daily team operations for smooth logistics activities.
• Ensure compliance with safety, health, and quality policies.

Skills

Team management

Communication

Problem-solving

Attention to detail

Education

Bachelor’s Degree in English curriculum

Logistics, Supply Chain Management, or Operations Management

Business Administration with a focus on logistics or operations

Tools

Microsoft Office

Power BI

Logistics Management Systems (e.g., WMS, SAP, Oracle)

Job description

DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. It’s an exciting time to join us as there are many developments in the logistics industry, including globalization, digitalization, and e-commerce, which are shaping our work. We also utilize innovative technologies like picking robots in our warehouses.

Our culture emphasizes teamwork, collaboration, and a sense of belonging from day one. We are committed to delivering excellence and continually developing to remain a leading logistics company and a great place to work.

Connecting People. Improving Lives.

We are currently seeking a passionate and energetic Shift Supervisor to join our Operations Team. The successful candidate will be responsible for:

• Coordinating the development and implementation of operational strategies and plans.
• Drafting and executing plans to meet customer, service, quality, and financial objectives.
• Monitoring daily team operations to ensure smooth logistics activities.
• Supervising activities related to receiving, handling, dispatching, and mailing to ensure operational efficiency.
• Managing resources, including manpower, materials, and infrastructure, to deliver logistics services.
• Supporting team members and providing backup during absences or peak periods.
• Conducting performance reviews with customers and supporting business development efforts.
• Identifying opportunities for business growth and customer retention, and supporting the development of customer business plans.
• Contributing to the development of processes, infrastructure, equipment, and systems to meet capacity targets.
• Ensuring compliance with safety, health, security, environmental, and quality policies and legislation.
• Identifying issues and opportunities for site improvements and productivity enhancements.

Job Skills, Qualifications & Experience:

• Educational Qualifications:
• Bachelor’s Degree in English curriculum.

Additional Qualifications (not mandatory):

• Logistics, Supply Chain Management, or Operations Management
• Business Administration with a focus on logistics or operations
• English and Communication skills

Professional Experience:

• 3-5 years of experience in Logistics Documentation and understanding of supply chain processes.
• 3-5 years of leadership experience managing teams in logistics or related fields.
• Experience with Logistics Management Systems (e.g., WMS, SAP, Oracle).
• Proven experience in creating and managing logistics documentation, especially in Jebel Ali.

Technical Skills:

• Proficiency with documentation tools like Microsoft Office and Power BI.
• Ability to analyze data and generate reports.
• Knowledge of logistics software such as WMS and ERP systems.

Leadership Skills:

• Team management and mentoring.
• Project management and cross-functional collaboration.
• Conflict resolution and performance evaluation.

Communication Skills:

• Excellent written and verbal communication.
• Ability to collaborate across teams and gather inputs for documentation.

Knowledge of Logistics & Regulations:

• Understanding of end-to-end logistics processes.
• Knowledge of compliance requirements like customs and international shipping laws.

Certifications (Optional):

• CSCP, Certified in Logistics, PMP, or other relevant certifications.

Soft Skills:

• Attention to detail, problem-solving, time management, and adaptability.

Additional Skills/Experience:

• Experience with automation tools for document management or data entry.