Settlements Specialist

Adecco Group; Abu Dhabi; On-site; AED 120,000 - 240,000; Full time

Job summary

Adecco Group in Abu Dhabi seeks a Client Services Specialist to support Domestic, Regional and International securities markets. You will handle client inquiries, settlements and reporting, ensuring accuracy and timely processing.

Ideal candidates have 3–5 years in securities services or back-office operations, with strong data management, reconciliations and risk awareness. This on-site role offers growth within a global services environment.

Qualifications

• Minimum university graduate; 3–5 years in security services/back-office ops.
• Strong knowledge of securities settlements, corporate actions and reconciliations.
• Ability to work under pressure and manage multiple tasks with accuracy.

Responsibilities

• End-to-end static data setup in line with regulatory requirements.
• Daily monitoring and setup for domestic, regional and international markets.
• Track client queries with clear information per market rules and regulations.
• Coordinate with markets, sub-custodians, brokers and issuers to ensure timely sub custody fee payments.
• Support risk controls and meet KPIs and SLAs.

Skills

Client servicing

Securities settlements

Reconciliation

Data maintenance

Education

Bachelor's degree or 5 years related work experience

Tools

SWIFT

Excel

Job description

• Responsible for daily monitoring the client queries and processing of client servicing processes covering Domestic and Regional and International Market of diverse products like equities mutual funds, fixed income, hedge fund, structured funds , ETF and ensuring highest quality of client service delivery as per international standards.
• Communicate with many entities Clients, Counter parties, Markets, Sub Custodians, Regulators, Companies, Brokers, Paying Agents, Issuers covering Local, Regional, Global Markets, related to static data set up support Due Diligence visits linking to client reporting process.
• The incumbent is responsible for adhering to established quality control measures and procedures.
• Responsible to provide the first level training for new specialists and will assist specialists in handling inquiries.
• Active participation in understanding the Operating module, including Securities Lending and Borrowing transactions, that are large in value and complex in nature, ensuring their successful corporate actions processing, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk.
• Current offering of Department: Position Management, Security/Cash Settlement, Corporate Actions, Reporting, Invoicing, Reconciliation, Swift, Market Security Movement, Cash Management, Income Management. Planned expansion into support of Securities Lending, Client Short Selling, Network Management Support, Claim Management, and other services.
• Specialist will participate in section related projects such as system upgrade / changes, processing enhancements and off hours system testing.
• Active participation in implementation of corporate actions processing related to new clients SLA and SLD, Sub Custodian SLA, New Functions, Products, Market Rules Regulations and Procedures with relevant controls to provide highest level of client delivery.
• Tracking of other custodian's offering in line with International best practices with clear understanding of client's requirements, adapting to rapidly changing business environment and client's requirements.
• Articulates information clearly and presents information effectively and confidently when working with others.
• Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
• Participation in section related projects, system changes and upgrades and new client's requirements and implementation of sub custodian / client SLA.
• Review processes and suggest and implement changes to enhance client satisfaction and reduce manual intervention and reduce overall cost.
• Cash / FX Settlement: Review and validate all transactions inputted by the officer / another specialist. Escalate all mismatches to VP. Validate all data entered the system and forward to VP for review. On settlement date of transaction ensure transaction settled and all appropriate accounting entries executed. Escalate any settlement issues / discrepancies to VP Validate and Sign any vouchers that need to be passed for FX / Cash execution for review by the VP.
• Position / Cash Management: Review clients positions and holdings daily and reconcile positions with sub-custodians and market to ensure there are no discrepancies. Escalate any discrepancies to VP. Daily review of clients cash positions to ensure all clients have appropriate funding and escalating to VP and Middle Office any potential over drafts or if client is at risk of being insufficient.
• SWIFTS: Validate swift instructions inputted by officer / another specialist into the system for VP to Authorize. Second Level of SWIFT generation process.
• Reconciliation: Second level of reconciliation ensuring all appropriate checks are done to ensure there are no discrepancies and escalating any issues to the VP.
• Ad Hoc Requests: Supporting the VP as required for business-as-usual matters and projects and initiatives.
• Risk Indicators: Responsible to ensure controls and procedures are being adhered to by the section. Monitor all KPIs, KRIs, Capacity Planning. Submit any incidents and issues to VP for review. Monitoring transactions to ensure they are being processed according to Compliance / Audit standards (requirements).
• Responsible for the end-to-end static data set up processing in accordance with regulatory and compliance requirements, with an increased focus on accurate and timely execution to enhance the client experience.
• Responsible for daily monitoring and configuration all the necessary set ups covering Domestic and Regional and International Market of diverse products like equities mutual funds, fixed income, hedge fund, structured funds, ETF and ensuring highest quality of client service delivery as per international standards.
• Ensure to track and respond to internal and external clients queries by providing clear detailed information in line with the relevant market rules and regulations and client reporting best practise.
• Responsible for communicating with various stakeholders like Markets, Sub Custodians, Agents, Companies, Depositories, Brokers, Issuers to ensure smooth accurate timely on sub custody fee payment processing.
• Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.

Minimum Qualification

University Graduate / bachelor's degree (or 5 years related work experience)

Minimum Experience

• 3 to 5 years related experience in security services and / or back-office operations e.g., managing client on boarding and reporting / securities settlements.
• Solid understanding of security services and operations and accounting activity related to security services
• Ability to work under pressure, to prioritise and to manage several tasks at the same time
• Team oriented and ability to work under pressure
• Ability to achieve business objectives without compromising controls and risk parameters established
• Strong execution skills in a multi-tasking mode and follow-up effectively
• Self-starter with excellent attitude, communication and interpersonal skills
• High level of accuracy & attention to detail and excellent team working skills
• Specific experience in Securities related functions eg Client Services, Data Maintenance & Billing or Custody Account Opening will be an added advantage

key Job responsiblities

• Responsible for the end-to-end static data set up processing in accordance with regulatory and compliance requirements, with an increased focus on accurate and timely execution to enhance the client experience.
• Responsible for daily monitoring and configuration all the necessary set ups covering Domestic and Regional and International Market of diverse products like equities mutual funds, fixed income, hedge fund, structured funds, ETF and ensuring highest quality of client service delivery as per international standards.
• Ensure to track and respond to internal and external clients queries by providing clear detailed information in line with the relevant market rules and regulations and client reporting best practise.
• Responsible for communicating with various stakeholders like Markets, Sub Custodians, Agents, Companies, Depositories, Brokers, Issuers to ensure smooth accurate timely on sub custody fee payment processing.
• Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.