Specialist, Assets Services Services (Emiratized)

First Abu Dhabi Bank (FAB); Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

First Abu Dhabi Bank seeks a Specialist, Asset Servicing to manage end-to-end corporate actions processing and related custody activities. You will interact with markets, sub-custodians, issuers, and clients, ensuring accurate data, timely actions, and strong client service.

You will handle complex events across multiple markets, reconcile positions, and support tax reclaim and proxy services, while maintaining compliance and process improvements.

Qualifications

• Minimum qualification: University Graduate / bachelor’s degree (or 5 years related work experience).
• Minimum Experience: 5+ years in security services / back-office operations.
• Strong execution skills and attention to detail.

Responsibilities

• Oversee end-to-end corporate actions processing in line with regulatory requirements.
• Monitor and process corporate actions across domestic, regional, and international markets.
• Reconcile client positions with sub-custodians and markets; communicate with stakeholders.
• Respond to client queries with clear corporate actions information per market rules.
• Coordinate with Markets, Sub Custodians, Agents, and Issuers to ensure timely processing.
• Support tax reclaim, proxy services, and related settlement activities.

Skills

Relationship management

Regulatory compliance

Operational excellence

Education

University degree or 5 years related experience

Job description

First Abu Dhabi Bank invites applications for the Specialist, Asset Servicing role. Join our Funds Custody & Issuer Services department and contribute to our Securities Service Operations (SSO) team's success. As a Specialist, Asset Servicing, you will be a key player in our SSO team, dedicated to delivering exceptional custody services. Your expertise will be instrumental in managing client relationships, ensuring compliance, and driving the overall efficiency of our custody operations.

• Responsible for the end-to-end corporate actions processing in accordance with regulatory and compliance requirements, with an increased focus on accurate and timely execution to enhance the client experience.
• Responsible for daily monitoring and processing of Corporate Actions processes covering Domestic and Regional and International Market for both mandatory and voluntary specific corporate actions functions of diverse products like equities mutual funds, fixed income, hedge fund, structured funds, ETF and ensuring highest quality of client service delivery as per international standards.
• Responsible for handling moderately intricate to extremely complex corporate action events across Local, Regional, International Markets. Processing responsibilities include the receipt of market / sub custodian announcements, the scrubbing/comparison of data, and the notification of corporate action events to client. Reconciliation of client positions with respective sub custodians and markets and monitors appropriate posting of accruals and entitlements to client accounts. For all voluntary events is responsible for soliciting and receiving responses from the clients and for submitting these instructions to the respective sub custodians / markets / agents / processing bank prior to their deadline dates.
• Ensure to track and respond to internal and external clients' queries by providing clear detailed corporate actions information in line with the relevant market rules and regulations and corporate actions best practice.
• Responsible for communicating with various stakeholders like Markets, Sub Custodians, Agents, Companies, Depositories, Brokers, Issuers to ensure smooth accurate timely corporate actions processing.
• Responsible to have excellent knowledge related to corporate actions swift messages and usages of the same.
• Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
• Articulates information clearly and presents information effectively and confidently when working with others.
• Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
• Participation in section related projects, system changes and upgrades and new client’s requirements and implementation of sub custodian / client SLA.
• Review processes and suggest and implement changes to enhance client satisfaction and reduce manual intervention and reduce overall cost.
• Asset Services: Responsible for Corporate Actions, support Tax Reclaims, Proxy Services, Network Management Support, Income Management, Reconciliation.
• Cash / FX Settlement: Review and validate all transactions inputted by the officer / another specialist. Escalate all mismatches to AVP. Validate all data entered into the system and forward to AVP for review. On settlement date of transaction ensure transaction settled and all appropriate accounting entries executed. Escalate any settlement issues / discrepancies to AVP Validate and Sign any vouchers that need to be passed for FX / Cash execution for review by the AVP.
• Corporate Actions / support Tax Reclaims/ Proxy: Monitoring sources for Corporate Action Announcements (Newspapers, Bloomberg, Reuters, Sub-Custodians, Local Market Websites) and submitting information to officer / another specialist for input into the system, supporting Tax Reclaims and Proxy Services. Validate all transactions entered by officer / another specialist into the custody system and ensuring that transactions are processed appropriately.
• Position / Cash Management: Review clients’ positions and holdings daily and reconcile positions with sub-custodians and market to ensure there are no discrepancies. Escalate any discrepancies to AVP. Daily review of client’s cash positions to ensure all clients have appropriate funding and escalating to AVP and Middle Office any potential over drafts or if client is at risk of being insufficient.
• SWIFTS: Validate swift instructions inputted by officer / another specialist into the system for AVP to Authorize. Second Level of SWIFT generation process.
• Reconciliation: Second level of reconciliation ensuring all appropriate checks are done to ensure there are no discrepancies and escalating any issues to the AVP.
• Ad Hoc Requests: Supporting the AVP as required for business-as-usual matters and projects and initiatives.
• Risk Indicators: Responsible to ensure controls and procedures are being adhered to by the section. Monitor all KPIs, KRIs, Capacity Planning. Submit any incidents and issues to AVP for review. Monitoring transactions to ensure they are being processed according to Compliance / Audit standards (requirements).

Job Summary

First Abu Dhabi Bank invites applications for the Specialist, Asset Servicing role. Join our Funds Custody & Issuer Services department and contribute to our Securities Service Operations (SSO) team's success. As a Specialist, Asset Servicing, you will be a key player in our SSO team, dedicated to delivering exceptional custody services. Your expertise will be instrumental in managing client relationships, ensuring compliance, and driving the overall efficiency of our custody operations.

• Responsible for the end-to-end corporate actions processing in accordance with regulatory and compliance requirements, with an increased focus on accurate and timely execution to enhance the client experience.
• Responsible for daily monitoring and processing of Corporate Actions processes covering Domestic and Regional and International Market for both mandatory and voluntary specific corporate actions functions of diverse products like equities mutual funds, fixed income, hedge fund, structured funds, ETF and ensuring highest quality of client service delivery as per international standards.
• Responsible for handling moderately intricate to extremely complex corporate action events across Local, Regional, International Markets. Processing responsibilities include the receipt of market / sub custodian announcements, the scrubbing/comparison of data, and the notification of corporate action events to client. Reconciliation of client positions with respective sub custodians and markets and monitors appropriate posting of accruals and entitlements to client accounts. For all voluntary events is responsible for soliciting and receiving responses from the clients and for submitting these instructions to the respective sub custodians / markets / agents / processing bank prior to their deadline dates.
• Ensure to track and respond to internal and external clients' queries by providing clear detailed corporate actions information in line with the relevant market rules and regulations and corporate actions best practice.
• Responsible for communicating with various stakeholders like Markets, Sub Custodians, Agents, Companies, Depositories, Brokers, Issuers to ensure smooth accurate timely corporate actions processing.
• Responsible to have excellent knowledge related to corporate actions swift messages and usages of the same.
• Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
• Articulates information clearly and presents information effectively and confidently when working with others.
• Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
• Participation in section related projects, system changes and upgrades and new client’s requirements and implementation of sub custodian / client SLA.
• Review processes and suggest and implement changes to enhance client satisfaction and reduce manual intervention and reduce overall cost.
• Asset Services: Responsible for Corporate Actions, support Tax Reclaims, Proxy Services, Network Management Support, Income Management, Reconciliation.
• Cash / FX Settlement: Review and validate all transactions inputted by the officer / another specialist. Escalate all mismatches to AVP. Validate all data entered into the system and forward to AVP for review. On settlement date of transaction ensure transaction settled and all appropriate accounting entries executed. Escalate any settlement issues / discrepancies to AVP Validate and Sign any vouchers that need to be passed for FX / Cash execution for review by the AVP.
• Corporate Actions / support Tax Reclaims/ Proxy: Monitoring sources for Corporate Action Announcements (Newspapers, Bloomberg, Reuters, Sub-Custodians, Local Market Websites) and submitting information to officer / another specialist for input into the system, supporting Tax Reclaims and Proxy Services. Validate all transactions entered by officer / another specialist into the custody system and ensuring that transactions are processed appropriately.
• Position / Cash Management: Review clients’ positions and holdings daily and reconcile positions with sub-custodians and market to ensure there are no discrepancies. Escalate any discrepancies to AVP. Daily review of client’s cash positions to ensure all clients have appropriate funding and escalating to AVP and Middle Office any potential over drafts or if client is at risk of being insufficient.
• SWIFTS: Validate swift instructions inputted by officer / another specialist into the system for AVP to Authorize. Second Level of SWIFT generation process.
• Reconciliation: Second level of reconciliation ensuring all appropriate checks are done to ensure there are no discrepancies and escalating any issues to the AVP.
• Ad Hoc Requests: Supporting the AVP as required for business-as-usual matters and projects and initiatives.
• Risk Indicators: Responsible to ensure controls and procedures are being adhered to by the section. Monitor all KPIs, KRIs, Capacity Planning. Submit any incidents and issues to AVP for review. Monitoring transactions to ensure they are being processed according to Compliance / Audit standards (requirements).
• Minimum Qualification
  

• University Graduate / bachelor’s degree (or 5 years related work experience)

Minimum Experience

• 5 + years related experience in security services and / or back-office operations e.g. managing corporate actions / securities settlements
• Solid understanding of security services and operations and accounting activity related to security services
• Ability to work under pressure, to prioritise and to manage several tasks at the same time
• Team oriented and ability to work under pressure
• Ability to achieve business objectives without compromising controls and risk parameters established
• Strong execution skills in a multi-tasking mode and follow-up effectively
• Self-starter with excellent attitude, communication and interpersonal skills
• High level of accuracy & attention to detail and excellent team working skills
• Specific experience in Securities related functions eg Client Services, Corporate Actions, Settlement, Data Maintenance & Billing or Custody Account Opening will be an added advantage