Services Senior Specialist - Business Operations

Baker Hughes; Dubai; On-site; AED 112,000 - 201,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Disability programs

Tailored financial programs

Additional benefits

Job summary

Baker Hughes in Dubai is seeking a Manpower Coordinator to coordinate technician recruitment, manage manpower records, and support workforce planning to meet operational needs.

The role ensures technicians are qualified, trained, and deployed effectively, maintaining standard processes and reports for stakeholders and suppliers.

Qualifications

• Bachelor's degree or diploma in Business Administration, HR, Operations, Engineering, or a related field.
• Experience in manpower coordination, workforce planning, resource coordination, or supplier management.
• Experience working with technical manpower and field technicians.
• Understanding of technician skills, certifications, training requirements, and deployment processes.
• Proficiency in Microsoft Office applications.
• Strong organizational, planning, and coordination skills.
• Excellent communication and stakeholder management abilities.
• Detail-oriented with ability to maintain accurate records.
• Ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Proactive problem-solving and resource planning.
• Handle confidential personnel information with professionalism.

Responsibilities

• Coordinating and scheduling technician interviews with subject matter experts for each skill category.
• Developing and maintaining a standardized interview process with guidelines and checklists.
• Creating and maintaining a centralized repository for technician profiles, skills, records, and certifications.
• Developing and implementing a standard technician resume format for consistent documentation.
• Monitoring training records and ensuring mandatory training and certifications remain current.
• Maintaining regular communication with manpower suppliers to align with requirements and documentation.
• Controlling technician assignments to projects and sites, matching skills to needs.
• Tracking utilization and supporting workforce planning by identifying availability and gaps.
• Maintaining accurate, confidential manpower records for authorized stakeholders.
• Providing manpower reports, status updates, and recommendations to support readiness.

Skills

Manpower coordination

Workforce planning

Stakeholder management

Organizational skills

Communication

Education

Bachelor's degree or diploma in related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

Job Description:

Do you enjoy coordinating resources and driving operational excellence?

Do you thrive in a fast-paced environment where planning and organization are critical to success?

Join our Team

As a Manpower Coordinator, you will be responsible for coordinating technician recruitment activities, managing manpower records, supporting workforce planning, and ensuring technicians are qualified, trained, and deployed effectively to meet operational requirements.

Partner with the best

As a Manpower Coordinator, you will play a key role in ensuring workforce readiness, compliance, and efficient utilization of technical resources. You will work closely with subject matter experts, manpower suppliers, and operational teams to maintain high standards of manpower management.

As a Manpower Coordinator, you will be responsible for:

• Coordinating and scheduling technician interviews with the appropriate subject matter experts for each required skill category.
• Developing and maintaining a standardized interview process, including interview guidelines and screening checklists.
• Creating and maintaining a centralized repository containing technician profiles, skills data, interview records, training status, certifications, assignments, and utilization records.
• Developing and implementing a standard technician resume format to ensure consistent documentation of experience, technical skills, certifications, and site exposure.
• Monitoring required training records and ensuring mandatory training and certifications remain current.
• Maintaining regular communication with manpower suppliers to ensure alignment with operational requirements, standards, and documentation expectations.
• Controlling technician assignments to projects and job sites, ensuring appropriate skills are matched to operational requirements.
• Tracking technician utilization and supporting workforce planning activities by identifying availability, resource gaps, and optimization opportunities.
• Maintaining accurate, confidential, and up-to-date manpower records accessible to authorized stakeholders.
• Providing manpower reports, status updates, and recommendations to support operational readiness and execution.

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's degree or diploma in Business Administration, Human Resources, Operations, Engineering, or a related field.
• Have experience in manpower coordination, workforce planning, resource coordination, field services, HR coordination, or supplier management.
• Have experience working with technical manpower, field technicians, service teams, or project-based resources.
• Demonstrate an understanding of technician skills, certifications, training requirements, and manpower deployment processes.
• Be proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Demonstrate strong organizational, planning, and coordination skills.
• Have excellent communication and stakeholder management skills.
• Be detail-oriented with the ability to maintain accurate records and documentation.
• Be able to manage multiple priorities and meet deadlines in a dynamic environment.
• Demonstrate a proactive approach to problem solving and resource planning.
• Handle confidential personnel information with professionalism and discretion.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, working patterns will be discussed during the recruitment process and aligned with operational requirements.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

#LI_Onsite

The Baker Hughes internal title for this role is: Services Senior Specialist - Business Operations