ServiceNow SPM Functional Consultant

Müller's Solutions; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

ServiceNow Certifications

Job summary

Müller’s Solutions in Dubai seeks a skilled ServiceNow Functional Consultant specializing in the SPM module to tailor portfolios, document requirements, and lead workshops. You will collaborate with client teams and technical staff to implement configurations aligned with business goals.

Ideal candidates bring 3+ years of ServiceNow SPM experience, strong stakeholder management, and the ability to translate complex business needs into practical platform solutions, enabling successful adoption

Qualifications

• Bachelor's degree in Business, Information Technology, or a related field
• At least 3 years of experience as a ServiceNow Functional Consultant with the SPM module
• Strong understanding of portfolio management principles and best practices
• Proven experience in configuring and implementing ServiceNow SPM solutions
• Excellent communication and stakeholder management skills
• Ability to translate complex business needs into practical ServiceNow configurations
• Experience in conducting workshops, trainings, and providing end-user support

Responsibilities

• Engage with clients to collect and analyze business requirements related to portfolio management
• Configure and customize the ServiceNow SPM module to align with client objectives
• Document functional requirements, process flows, and solution designs
• Facilitate workshops and training sessions to enhance client understanding and adoption
• Work closely with technical teams to ensure smooth integration and implementation
• Support testing activities, including user acceptance testing, and provide go-live support
• Stay informed about the latest updates and trends within ServiceNow SPM

Skills

ServiceNow SPM configuration

Requirements gathering

Portfolio management

Workshop facilitation

Stakeholder management

UAT support

Education

Bachelor's degree in Business/IT or related field

Tools

ServiceNow SPM

ITBM

Job description

Responsibilities

• Engage with clients to collect and analyze business requirements related to portfolio management
• Configure and customize the ServiceNow SPM module to align with client objectives
• Document functional requirements, process flows, and solution designs
• Facilitate workshops and training sessions to enhance client understanding and adoption
• Work closely with technical teams to ensure smooth integration and implementation
• Support testing activities, including user acceptance testing, and provide go-live support
• Stay informed about the latest updates and trends within ServiceNow SPM

Requirements

• Bachelor's degree in Business, Information Technology, or a related field
• At least 3 years of experience as a ServiceNow Functional Consultant with the SPM module
• Strong understanding of portfolio management principles and best practices
• Proven experience in configuring and implementing ServiceNow SPM solutions
• Excellent communication and stakeholder management skills
• Ability to translate complex business needs into practical ServiceNow configurations
• Experience in conducting workshops, trainings, and providing end-user support

Preferred Qualifications

• Relevant ServiceNow certifications related to SPM or ITBM