ServiceNow Business Analyst

Vodafone; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consulting firm is looking for a ServiceNow Business Analyst in Dubai. The role requires over 5 years of experience in business analysis, specifically with ServiceNow. Candidates should have expertise in creating user stories and knowledge of ITIL best practices. This is an excellent opportunity for professionals seeking to enhance their careers in a growing firm recognized for its commitment to business transformation.

Qualifications

• Minimum 5 years of experience in business analysis.
• Proven experience as a ServiceNow Business Analyst.
• Familiarity with ServiceNow platform capabilities.

Skills

Business Analysis

ServiceNow Experience

ITIL Knowledge

User Stories Creation

Education

Bachelor's Degree in Computer Science or related field

Job description

Arthur Lawrence is urgently looking for a ServiceNow Business Analyst for a client in Dubai, UAE. Kindly review the job requirements below. Your immediate application will enable us to place you successfully.

Must-Have:

• Overall 5+ years of experience in Business Analysis
• Proven experience working as a ServiceNow Business Analyst
• Familiarity with ServiceNow platform capabilities and configuration
• Knowledge of ITIL framework and best practices
• Proficiency in creating user stories, workflows, process documentation, business processes, and BRD

Nice to Have:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist)

About Us:
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are a UN Women Empowerment Principal Signatory and are certified by the National Minority Supplier Development Council.

Acknowledgments from Industry Peers:

• Winner of Entrepreneur 360 Award (2019)
• IAOP Award; Ranked in the top 100 internationally
• Arthur Lawrence ranked within the Inc 5000 twice in 2016 and 2017 as one of the fastest-growing companies in America
• Named one of the top ten fastest-growing businesses in Houston in 2016
• Ranked 25th in the HBJ's Fast 100 Private Companies Award in 2017

Our Seven Pillars:
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People and Stewardship.
Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.