ServiceNow Account Manager

Linking Humans; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a proactive Client Account Lead to manage enterprise relationships and drive pipeline growth. This role involves close coordination with channel partners and ensuring client satisfaction through effective account management. The ideal candidate will have a strong background in B2B technology sales, particularly with platforms like ServiceNow, and will be fluent in both Arabic and English. Join a dynamic team and make a significant impact in the region's technology landscape while fostering strong partnerships and driving revenue growth.

Qualifications

• 5+ years in enterprise account management or B2B technology sales.
• Fluent in Arabic and English with strong communication skills.

Responsibilities

• Manage key enterprise customers for satisfaction and retention.
• Uncover new opportunities to expand product adoption.

Skills

Enterprise Account Management

B2B Technology Sales

Fluent in Arabic

Fluent in English

Interpersonal Skills

Communication Skills

Influencing Skills

Tools

Salesforce

HubSpot

Job description

Linking Humans is hiring on behalf of a leading ServiceNow partner in the UAE.

The Opportunity:

We’re on the lookout for a proactive and commercially minded Client Account Lead to take ownership of enterprise relationships, nurture pipeline growth, and guide opportunities from early engagement through to successful close.This role also includes close coordination with channel partners to jointly drive revenue and support strategic sales efforts.

Main Responsibilities:

• Manage a portfolio of key enterprise customers, ensuring long-term satisfaction and account retention

• Uncover new opportunities within existing clients to expand product adoption and services uptake

• Provide accurate pipeline updates and maintain detailed records using a CRM system

• Foster strong alliances with channel partners, collaborating on joint go-to-market plans and sales strategies

• Attend client meetings, regional events, and partner sessions across the GCC

• Work closely with technical consultants and delivery teams to ensure smooth project outcomes and client success

• Represent the business at external engagements and industry forums as needed

Your Background:

• At least 5 years’ experience in enterprise account management or B2B technology sales (ServiceNow or similar platforms highly preferred)

• Fluent in both Arabic and English – written and verbal communication skills are key

• Solid understanding of channel sales and partner-led selling environments

• Hands-on experience with CRM tools such as Salesforce, HubSpot, or similar

• Excellent interpersonal, communication, and influencing skills

• Willing and able to travel within the region on a regular basis

Interested? Apply now!