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ServiceNow Account Manager

Client of Linking Humans

Dubai

On-site

AED 60,000 - 100,000

Full time

9 days ago

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Job summary

An established industry player is seeking a proactive Client Account Lead to manage enterprise relationships and drive pipeline growth. This role emphasizes nurturing long-term customer satisfaction and collaborating with channel partners to enhance sales strategies. The ideal candidate will have extensive experience in B2B technology sales, particularly with platforms like ServiceNow. Strong communication skills in both Arabic and English are essential. Join a dynamic team and make a significant impact in a fast-paced environment, where your contributions will directly influence the success of client engagements and business growth.

Qualifications

  • 5+ years experience in enterprise account management or B2B technology sales.
  • Fluent in Arabic and English with excellent communication skills.
  • Hands-on experience with CRM tools like Salesforce or HubSpot.

Responsibilities

  • Manage a portfolio of key enterprise customers for account retention.
  • Uncover new opportunities to expand product adoption and services uptake.
  • Collaborate with channel partners on joint go-to-market plans.

Skills

Enterprise Account Management
B2B Technology Sales
Fluent in Arabic and English
CRM Tools (Salesforce, HubSpot)
Interpersonal and Communication Skills

Tools

Salesforce
HubSpot

Job description

Linking Humans is hiring on behalf of a leading ServiceNow partner in the UAE.

The Opportunity:

We re on the lookout for a proactive and commercially minded Client Account Lead to take ownership of enterprise relationships, nurture pipeline growth, and guide opportunities from early engagement through to successful close. This role also includes close coordination with channel partners to jointly drive revenue and support strategic sales efforts.

Main Responsibilities:

Manage a portfolio of key enterprise customers, ensuring long-term satisfaction and account retention

Uncover new opportunities within existing clients to expand product adoption and services uptake

Provide accurate pipeline updates and maintain detailed records using a CRM system

Foster strong alliances with channel partners, collaborating on joint go-to-market plans and sales strategies

Attend client meetings, regional events, and partner sessions across the GCC

Work closely with technical consultants and delivery teams to ensure smooth project outcomes and client success

Represent the business at external engagements and industry forums as needed

Your Background:

At least 5 years experience in enterprise account management or B2B technology sales (ServiceNow or similar platforms highly preferred)

Fluent in both Arabic and English written and verbal communication skills are key

Solid understanding of channel sales and partner-led selling environments

Hands-on experience with CRM tools such as Salesforce, HubSpot, or similar

Excellent interpersonal, communication, and influencing skills

Willing and able to travel within the region on a regular basis

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