ServiceNow Account Manager

Recruiter: Linking Humans; Dubai; On-site; AED 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager with extensive experience in enterprise account management and B2B technology sales. This role involves managing a portfolio of key enterprise customers, ensuring their long-term satisfaction and account retention while uncovering new opportunities for product adoption. The ideal candidate will have a solid understanding of channel sales and partner-led environments, along with hands-on experience with CRM tools like Salesforce or HubSpot. Join a collaborative team and make a significant impact in a thriving market, where your skills in communication and relationship building will shine.

Qualifications

• 5+ years in enterprise account management or B2B tech sales.
• Fluent in Arabic and English with strong communication skills.

Responsibilities

• Manage key enterprise customer portfolios for satisfaction and retention.
• Uncover opportunities to expand product adoption and services.

Skills

Enterprise Account Management

B2B Technology Sales

Fluent in Arabic

Fluent in English

Interpersonal Skills

Tools

Salesforce

HubSpot

Job description

Main Responsibilities:

Manage a portfolio of key enterprise customers, ensuring long-term satisfaction and account retention

Uncover new opportunities within existing clients to expand product adoption and services uptake

Provide accurate pipeline updates and maintain detailed records using a CRM system

Foster strong alliances with channel partners, collaborating on joint go-to-market plans and sales strategies

Attend client meetings, regional events, and partner sessions across the GCC

Work closely with technical consultants and delivery teams to ensure smooth project outcomes and client success

Represent the business at external engagements and industry forums as needed

Your Background:

At least 5 years' experience in enterprise account management or B2B technology sales (ServiceNow or similar platforms highly preferred)

Fluent in both Arabic and English written and verbal communication skills are key

Solid understanding of channel sales and partner-led selling environments

Hands-on experience with CRM tools such as Salesforce, HubSpot, or similar

Excellent interpersonal, communication, and influencing skills

Willing and able to travel within the region on a regular basis

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]