Service Technician (JIMMY)

AMIT International Group FZE; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled technician to diagnose and repair a variety of small domestic appliances. This role requires a strong understanding of electrical circuits and hands-on experience with diagnostic tools. You will be responsible for not only repairing appliances but also providing exceptional technical support to customers. Join a dynamic team where your expertise will contribute to maintaining high service standards and customer satisfaction. If you're passionate about technology and enjoy solving problems, this opportunity is perfect for you.

Qualifications

• Experience in repairing small home appliances like vacuum cleaners and hair dryers.
• Ability to read and interpret technical manuals and schematics.

Responsibilities

• Diagnose and repair vacuum cleaners and small domestic appliances.
• Provide technical support and guidance to customers regarding appliance usage.

Skills

Repairing small home appliances

Troubleshooting techniques

Good communication skills

Understanding of electrical circuits

Education

Bachelors in Electrical Engineering

Diploma in Electrical Engineering

Tools

Diagnostic tools

Repair equipment

Job description

Job Responsibilities:

• Diagnose & repair vacuum cleaners, washers, hair dryers & small domestic appliances.
• Identify faulty components & replace or repair them as needed.
• Maintain proper documentation of repairs, including parts used & time taken for repair.
• Provide technical support & guidance to customers regarding appliance usage & care.
• Stay updated with the latest repair techniques and advancements in appliance technologies.
• Ensure compliance with company service standards and safety protocols.
• Workspace organization & ensure tools are well maintained.
• Assist in training new & junior technicians.
• Handle customer complaints and provide appropriate solutions and alternatives within the time limit as per company policy & standard.
• Monitor service parts & proactively inform the supervisor or Line Manager when the stock is at a minimum level.

Desired Candidate Profile:

• Bachelors / Diploma in Electrical / Electronic Engineering.
• Established work experience in appliance stores.
• Proven experience in repairing small home appliances (vacuum cleaners, washers, hair dryers, etc.).
• Strong understanding of electrical circuits, mechanical components & troubleshooting techniques.
• Hands-on experience with diagnostic tools & repair equipment.
• Good communication skills to interact with customers & to provide technical support.
• Ability to read and interpret technical manuals & schematics.