Service Sales Specialist

ABB; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A multinational technology company is seeking an experienced professional to drive service sales processes in Dubai, UAE. The role involves generating sales opportunities, building customer relationships, and promoting ABB's service products. The ideal candidate should have 7 years of experience in electrical network infrastructure and a degree in electrical engineering. A current UAE driving license is required. The position offers opportunities for growth and meaningful work.

Benefits

Continuous learning opportunities

Support tailored to your goals

Qualifications

• 7 years of experience in Electrical Network Infrastructure, MV & LV switchgears, and protection relays.
• Ability to be a focal point for executives & clients.
• Current driving license valid in UAE.

Responsibilities

• Drive service sales processes and generate sales opportunities.
• Build long-term customer relationships and ensure quick responses to customer needs.
• Penetrate Installed Base (IB) and promote upgrades, retrofits, and value-add solutions.
• Generate service sales leads and develop new market opportunities.

Skills

Electrical Network Infrastructure

Customer service

Digital & Safety solutions

Teamwork

Communication in English

Education

Degree in electrical engineering

Job description

This Position reports to: Service Marketing & Sales Manager

Your role and responsibilities
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities, and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
The work model for the role is: onsite
This role is contributing to the Electrification Service in UAE Cluster. Main stakeholders are External Customers, Marketing, Application, Sales, Operation teams.
You will be mainly accountable for:

• Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Qualifications for the role

• 7 years of experience in Electrical Network Infrastructure, MV & LV switchgears, and protection relays
• Customer service experience, ability to be a focal point for executives & clients
• Possess an enhanced knowledge of Digital & Safety solutions
• You are passionate about teamwork, blend with, and accept different cultures
• Degree in electrical engineering
• You are at ease communicating in English Language
• You hold a current driving license valid in UAE

What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits
At ABB, you'll find benefits that reflect how much we value your time, talent, and future.

Guide the future. This is where innovation accelerates, industries are reimagined, and your impact powers the world ahead. Run What Runs the World.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

EEO Statement
ABB is an equal opportunities employer.