Service Sales Engineer - Elevators and Escalators

Juma Al Majid Holding Group L.L.C; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the elevator and escalator service industry is seeking an Elevators Service Sales Engineer. This role involves promoting and selling service contracts, developing business opportunities, and ensuring customer satisfaction. Ideal candidates will have a degree in Engineering, sales experience, and strong technical knowledge of elevator systems.

Benefits

Paid Annual Leave

Medical Insurance

Travel Ticket

Family Status

Qualifications

• 3–5 years of sales experience in the elevator and escalator service industry.
• Proven track record in achieving sales targets and client satisfaction.
• Valid driving license and Arabic language skills are a plus.

Responsibilities

• Promote and sell service contracts for elevators and escalators.
• Identify and develop new business opportunities within the elevator service market.
• Prepare and deliver service sales presentations and proposals.

Skills

Communication

Negotiation

Interpersonal skills

Technical understanding of elevator systems

Education

Bachelor’s degree in Engineering

Tools

CRM systems

Microsoft Office

Job description

The Elevators Service Sales Engineer is responsible for promoting, selling, and supporting service contracts—including maintenance, repairs, and modernization—for elevators and escalators. This role requires a blend of technical knowledge and sales expertise, working closely with clients and internal teams to ensure customer satisfaction and successful project execution.

Responsibilities:

• Promote and sell service contracts for elevators and escalators, including annual maintenance, repairs, and modernization.
  
• Follow up on AMC renewals, convert free service contracts, recover lost units, and acquire new third-party equipment.
  
• Identify and develop new business opportunities within the elevator service market.
  
• Build and maintain strong relationships with existing and potential clients.
  
• Prepare and deliver service sales presentations and proposals, including technical details.
  
• Collaborate with engineering and operations teams to tailor solutions to customer needs.
  
• Prepare, negotiate, and submit service sales contracts in alignment with company policies.
  
• Monitor and analyze market trends, competitor activities, and customer feedback.
  
• Maintain accurate records of customer communications, sales activities, and contracts in the CRM system.
  
• Achieve assigned sales targets and contribute to service business profitability.
  
• Ensure compliance with company values, processes, and safety standards.
  
  
  

Requirements

• Bachelor’s degree in Engineering
  
• 3–5 years of sales experience in the elevator and escalator service industry
  
• Proven track record in achieving sales targets and client satisfaction
  
• Strong technical understanding of elevator and escalator systems
  
• Excellent communication, negotiation, and interpersonal skills
  
• Proficiency in CRM systems and Microsoft Office
  
• Valid driving license
  
• Arabic language skills (a plus)
  
  
  
  

Benefits

• Paid Annual Leave
  
• Medical Insurance
  
• Travel Ticket
  
• Family Status
  
• T&C applied as per group policy