Service Sales Engineer

KONE Middle East UAE; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company in the Middle East, KONE is seeking a motivated Sales Engineer in Dubai. The role involves developing customer relationships, managing orders, and ensuring satisfaction. With a focus on service sales, this position offers a unique chance for professionals to thrive in a collaborative environment.

Qualifications

• Minimum 5 years of Service Sales experience.
• Proven sales track record.
• Excellent English communication and negotiation skills.

Responsibilities

• Proactively seek new opportunities and develop customer relationships.
• Ensure customer satisfaction and resolve complaints.
• Manage leads, opportunities, orders, and contracts to meet sales targets.

Skills

Customer-focused

Sales

Communication

Negotiation

Education

Bachelor's Degree in a related field

Job description

Certified as a Top Employer for the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a better world of work through excellent people practices.

We are committed to fostering a great work culture and inspiring high standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

KONE Middle East & Africa (KMEA) is embarking on an exciting growth phase with a presence in 12 countries and over 60 regional distributor markets. Service Sales are a strategic priority to support our growth plans.

We are seeking an energetic and enthusiastic Sales Engineer for our Service business based in Dubai, UAE. You will develop mutually beneficial relationships with strategic or important customers, proactively generate opportunities outside the current customer base, identify solutions, and develop processes that add value.

This is a unique opportunity to join a team of professionals focused on sales development and best practices. If you believe you can contribute significantly, apply now!

Responsibilities include:

• Proactively seek new opportunities and develop customer relationships
• Ensure customer satisfaction and resolve complaints
• Maintain customer and contact information
• Manage leads, opportunities, orders, and contracts to meet sales targets
• Identify customer needs and match solutions
• Price using approved tendering tools
• Keep CRM updated with opportunities, tasks, and visits

Qualifications:

• Bachelor's Degree in a related field
• Minimum 5 years of Service Sales experience
• Motivated, goal-oriented, organized, and customer-focused
• Ability to interpret customer needs
• Proven sales track record and strong customer focus
• Excellent English communication, presentation, and negotiation skills
• UAE experience is mandatory

At KONE, we value an innovative and collaborative culture, employee engagement, sustainability, and ethical business practices. We offer opportunities for personal and career growth in a supportive environment.