Service Parts Planner

Elliott Company; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Elliott Company in Abu Dhabi is seeking an experienced planner to direct planning, processing and scheduling for service parts demand across regional centers, routing demand to internal warehouses, factories and procurement, to optimize inventory and ensure supply continuity.

The role requires 3–5 years in supply chain inventory planning, ERP/MRP mastery (SAP, Oracle, NetSuite), advanced Excel, and the ability to collaborate with global plants, warehouses and suppliers to improve service levels

Qualifications

• Bachelor's degree in business logistics or supply chain.
• 3–5 years experience in supply chain inventory planning.
• Strong Excel and MS Project or scheduling software.
• Experience with ERP MRP systems (SAP, Oracle, NetSuite) is a strong plus.
• Ability to use Power BI or BI tools for KPI reporting.

Responsibilities

• Execute and oversee Oracle ERP transactions.
• MRP recommendations and planning parameters.
• Plan demand and replenishment for spare parts.
• Define safety stock and reorder policy; manage inventory health.
• Collaborate with global plants, warehouses, suppliers and logistics.
• Produce KPI reports on service levels, forecast accuracy, inventory turns and stockouts.
• Lead regional planning reviews and communicate risks to management.
• Balance complex manufacturing and logistics to ensure service deliverables.

Skills

Supply chain planning

Analytical skills

Critical thinking

Decision making

Education

Bachelor Degree in Business Logistics or Supply Chain

Tools

SAP

Oracle NetSuite

MS Project

Power BI

Job description

Overview amp Responsibilities

Position Summary

Experienced planner position that directs and controls the planning processing and scheduling activities related to Service Parts demand It entails routing demand to the appropriate resources internal service warehouses EEE factories and procurement It is responsible for end-to-end service parts planning inventory optimization replenishment strategy and supply continuity across multiple regions and distribution centers Focus on weighing customer demand contractual commitments inventory investment and supply constraints It will aim to maximize availability to customers and minimize downtime for service distribution centers

Key Responsibilities

• Execute and oversee Oracle ERP transactions
• MRP recommendations
• planning parameters
• component lead time maintenance
• item master data and sourcing rule maintenance
• and inventory accuracy controls
• Validates
• processes
• and routes daily parts demand into appropriate requisitions
• Plan demand and replenishment for spare parts
• define safety stock and reorder policy
• coordinate repairable and purchased parts
• monitor inventory health
• escalate shortages
• Collaborate with global manufacturing plants
• warehouses
• suppliers
• procurement teams
• logistics providers
• and regional service organizations to improve supply chain performance
• Produces reviews KPI reports e g service level fill rate OTIF backlog aging inventory turns stockout rate forecast accuracy excess and obsolete inventory and working capital performance etc on daily weekly and monthly cadences
• Builds fulfillment scenarios
• tracks demand forecasts
• and presents strategic plans to management
• Responsible for full end-to-end regional spare parts planning and inventory management and replenishment
• Act as the primary regional planning liaison
• balancing complex manufacturing and logistics processes to ensure service deliverables such as improve forecast accuracy inventory optimization and supply chain resilience
• Regular contact with all departments within Ebara Elliott Energy especially internal manufacturing plants other distribution centers and external suppliers
• Collaborates with service teams to understand customer needs
• Leads regional planning reviews and communicates risks mitigation actions and strategic recommendations to management
• Decisions are based on extensive acumen and seasoning emphasizing careful weighing of customer impact and contractual obligations
• Operates independently with broad authority within established supply chain and inventory management policies
• Makes complex decisions regarding inventory positioning replenishment strategies allocation priorities and supply recovery actions
• Expected to anticipate supply risks proactively and implement corrective actions with minimal management direction

Qualifications

• Bachelor Degree in Business Logistics or Supply Chain
• Minimum 3-5 years experience in supply chain inventory planning
• Computer skills and software proficiency for Microsoft office especially Excel and MS Project or equivalent scheduling software
• Experience with ERP MRP systems e g SAP Oracle NetSuite is a strong plus
• Advanced proficiency in Oracle ERP MRP systems inventory planning tools and advanced Excel analytics for complex KPI reporting
• Strong understanding of supply chain inventory control and logistics
• Ability to leverage data visualization and reporting tools such as Power BI or equivalent business intelligence platforms
• Deep understanding of the impact of spare parts availability on profitability and customer satisfaction
• Knowledge of contractual commitments and service level agreements SLAs customer criticality and equipment uptime requirements
• Ability to evaluate trade-offs between cost inventory investment risk mitigation and customer service outcomes
• Excellent communication skills are required along with the ability to influence other departments and disciplines to work together to meet the needs of the customer

Key Competencies

• Supply chain planning
• Analytical skills
• Critical thinking
• Decision making

Travel Requirements

None

Base Location

Work Schedule

This is a full time on-site permanent position based out of our Repair Facility in KEZAD Free Zone Abu Dhabi

Qualifications

• Bachelor Degree in Business Logistics or Supply Chain
• Minimum 3-5 years experience in supply chain inventory planning
• Computer skills and software proficiency for Microsoft office especially Excel and MS Project or equivalent scheduling software
• Experience with ERP MRP systems e g SAP Oracle NetSuite is a strong plus
• Advanced proficiency in Oracle ERP MRP systems inventory planning tools and advanced Excel analytics for complex KPI reporting
• Strong understanding of supply chain inventory control and logistics
• Ability to leverage data visualization and reporting tools such as Power BI or equivalent business intelligence platforms
• Deep understanding of the impact of spare parts availability on profitability and customer satisfaction
• Knowledge of contractual commitments and service level agreements SLAs customer criticality and equipment uptime requirements
• Ability to evaluate trade-offs between cost inventory investment risk mitigation and customer service outcomes
• Excellent communication skills are required along with the ability to influence other departments and disciplines to work together to meet the needs of the customer

Key Competencies

• Supply chain planning
• Analytical skills
• Critical thinking
• Decision making