Service Leader- Learning & Development

Shangri-La; Sharjah; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hotel chain in Sharjah is seeking a Learning & Development Coordinator. This role involves organizing training activities, enhancing colleague performance, and ensuring staff welfare. The ideal candidate should have hotel experience, be fluent in English, and possess proficiency in computer applications. The position is exclusive to Saudi Nationals, offering an opportunity to contribute to a prestigious brand in a dynamic environment.

Qualifications

• At least 1 year of working experience in a hotel.
• Fluent in English (both spoken and written); Arabic language skills are a plus.
• Proficient in computer applications.

Responsibilities

• Organizing and coordinating training activities effectively.
• Assisting in developing staff motivation initiatives.
• Maintaining effective internal communication.

Skills

Fluent in English

Proficient in computer applications

Arabic language skills

Job description

Shangri-La Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments
• 4 restaurants and lounges, including the legendary Shang Palace
• Convenient for Jeddah's popular landmarks and Red Sea Mall

Job Summary :

The Learning & Development Coordinator is responsible for organizing and coordinating training activities effectively to enhance colleagues' performance and meet the hotel's standards. They also assist in implementing employee relations and support the Director of Learning & Development in achieving hotel and department goals.

Key Responsibilities include:

• Assisting in developing and implementing staff motivation and participation initiatives
• Maintaining and enhancing staff welfare to ensure high morale
• Maintaining effective internal communication with department heads
• Fostering beneficial communication and networking with relevant external agencies, colleges, and organizations
• Practicing and role-modeling the Guiding Principles and Core Values of Shangri-La Hospitality
• Attending daily and weekly departmental briefings to communicate training information, schedules, concerns, and other training-related matters
• Assisting in identifying training needs for each department

What we are Looking For :

• At least 1 year of working experience in a hotel
• Fluent in English (both spoken and written); Arabic language skills are a plus
• Proficient in computer applications
• This position is open only to Saudi Nationals