Service Leader- Learning & Development

Shangri-La; Sharjah; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading hotel in the UAE is seeking a Learning & Development Coordinator to enhance staff performance and foster a positive working environment. The ideal candidate will have hotel experience and be fluent in English and Arabic, responsible for coordinating training activities and improving internal communication.

Qualifications

• At least 1 year working experience in hotel.
• Communicates and writes with fluency in English and Arabic.

Responsibilities

• Organizing and coordinating training activities for staff.
• Identifying training needs across departments.
• Maintaining staff morale and welfare.

Skills

Fluency in English

Communication

Teamwork

Job description

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments
• 4 restaurants and lounges, including the legendary Shang Palace
• Convenient for Jeddahs popular landmarks and Red Sea Mall

Job Summary :

Learning & Development Coordinator is responsible for organizing and coordinating training activities effectively to enhance the colleagues performance to meet the hotels standard. Also assists in implementing employee relations and assisting the director of Learning & Development in accomplishing hotel and department goals and objectives.

As a Learning & Development Coordinator, we rely on you to,

• Assists in developing and implementing staff motivation and participation
• Assists in maintaining and enhancing staff welfare to ensure high staff morale.
• Maintains effective internal communication with department heads.
• Assists in fostering beneficial communication and network with relevant external agencies, colleges, and organizations.
• Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality
• Attends daily and weekly departmental briefings to communicate training information, schedules, concerns, issues, and other training-related matters.
• Assists in identifying training needs for each department.

What we are Looking For :

• At least 1 year working experience in hotel
• Communicates and writes with fluency in English (as well as the Arabic language)
• This Position is for Saudi Nationals Only

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.