Service Engineer – General Machinery

Black & Grey HR; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company is seeking a Service Engineer specializing in General Machinery to provide installation, maintenance, and technical support for industrial machines. The ideal candidate will have a mechanical/industrial engineering background, experience in servicing machinery, and strong customer service skills, and be ready to travel for field service. Competitive salary and opportunities for growth are offered within a dynamic organization.

Benefits

Competitive salary with performance-based incentives

Training and exposure to leading machinery brands

Growth opportunities within the organization

Qualifications

• 2-5 years of experience in servicing general industrial machinery.
• Fluency in English and Hindi; knowledge of Arabic is a plus.
• Willingness to travel for field service.

Responsibilities

• Install and commission industrial machinery at customer sites.
• Perform preventive and corrective maintenance on machines.
• Deliver remote and on-site technical support to clients.

Skills

Mechanical systems maintenance

Fault diagnostics

Communication

Customer-oriented approach

Education

Diploma or Degree in Mechanical or Industrial Engineering

Job description

Black & Grey HR is recruiting a Service Engineer - General Machinery for a reputed client in the industrial machinery sector. The role focuses on the installation, commissioning, maintenance, and repair of a wide range of general industrial machines. It combines technical field service responsibilities with customer interaction and promotion of Annual Maintenance Contracts (AMCs).Responsibilities:- Install and commission industrial machinery at customer sites, ensuring setup and performance standards are met.- Provide operational training to machine operators and maintenance staff.- Perform preventive and corrective maintenance to ensure reliable machine operation.- Diagnose and troubleshoot mechanical and basic electrical issues.- Replace faulty components and make adjustments to restore machine functionality.- Deliver remote and on-site technical support to clients.- Resolve service requests promptly and professionally.- Build strong customer relationships and deliver high levels of service.- Identify service opportunities and promote AMCs during client interactions.- Generate and follow up on AMC leads and renewals.- Stay current on machine upgrades and new technologies.- Attend training sessions to enhance technical knowledge and skills.Requirements- Diploma or Degree in Mechanical or Industrial Engineering.- 2-5 years of experience in servicing general industrial machinery.- Proficiency in mechanical systems maintenance and fault diagnostics.- Basic understanding of electrical and control systems is a plus.- Strong communication skills and a customer-oriented approach.- Fluency in English and Hindi; knowledge of Arabic is an advantage.- Willingness to travel for field service.Benefits- Competitive salary with performance-based incentives.- Training and exposure to leading machinery brands and systems.- Growth opportunities within a dynamic and client-focused organization.If you are a technically skilled and service-driven professional ready to support industrial clients with top-notch machinery solutions, we'd love to hear from you.

Skills

- Diploma or Degree in Mechanical or Industrial Engineering.

- 2-5 years of experience in servicing general industrial machinery.

- Proficiency in mechanical systems maintenance and fault diagnostics.

- Basic understanding of electrical and control systems is a plus.

- Strong communication skills and a customer-oriented approach.

- Fluency in English and Hindi; knowledge of Arabic is an advantage.
- Willingness to travel for field service.