Service Delivery Manager

RTC1 Recruitment Services; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading recruitment firm is seeking a Delivery Manager for an iconic international fast-food brand in Dubai. The role involves managing delivery operations, coordinating teams, and providing insights through analytics. Ideal candidates have 5+ years in the restaurant industry and proven logistics management experience. Competitive salary up to 25K AED offered.

Qualifications

• Must be 39 years old or below.
• At least 5 years’ experience in the restaurant or food service industry.
• At least 3 years in a delivery supervisor or managerial role.

Responsibilities

• Provide insight through analytics and foster continuous improvement.
• Publish timely metrics and dashboards for stakeholders and Senior Leadership Teams.
• Coordinate delivery team members, routes, and budgets.

Skills

Logistics management

Team performance management

Customer service

Job description

Overview

Analyse existing delivery operations, systems, and performance metrics to identify and prioritize high value improvement opportunities for the delivery function.

Responsibilities

• Provide insight through analytics and foster continuous improvement.


• Publish timely metrics and dashboards to report status accurately to all stakeholders and Senior Leadership Teams


• Coordinate delivery team members, routes, and budgets to facilitate delivery of products to customers.

Qualifications

• 39 years old and below


• With at least 5 years’ experience in the restaurant or food service industry, with at least 3 years in a delivery supervisor or managerial role.


• Proven ability to manage logistics, team performance, and customer service in a fast-paced environment.

Position

Position Title: Delivery Manager

Employment Type: Full Time

Salary: up to 25K AED all-inclusive depending on experience and qualifications

Job Location: Dubai, UAE

About the Client

An iconic international fast-food brand.