Service Coordinator – HVAC Maintenance

Vision Air Technical Services; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Maintenance Coordinator with extensive experience in HVAC systems, particularly VRV/VRF. This role involves planning and scheduling technician assignments, ensuring high service delivery standards, and coordinating maintenance tasks. The ideal candidate will possess strong communication skills and a customer-oriented approach, ensuring satisfaction and quality in service delivery. Join a dynamic team where your expertise will contribute to operational excellence and client satisfaction in a fast-paced environment.

Qualifications

• Minimum 5 years of UAE experience in maintenance coordination.
• Strong knowledge of HVAC systems, especially VRV/VRF.

Responsibilities

• Plan and schedule technician assignments for optimal resource utilization.
• Monitor maintenance work orders and ensure timely closure.

Skills

HVAC Systems

Maintenance Coordination

Scheduling

CMMS

Communication Skills

Customer Service

Tools

CMMS

Job description

• Plan and schedule daily technician assignments to ensure optimal resource utilization.
• Monitor and ensure timely closure of all maintenance work orders.
• Coordinate preventive and corrective maintenance tasks, especially for Daikin VRV/VRF systems.
• Operate and manage tasks through CMMS (Computerized Maintenance Management System).
• Maintain high standards of service delivery and ensure technician adherence to procedures.
• Conduct regular reviews and orientation for technicians to ensure work quality.
• Follow up with clients and internal teams to ensure customer satisfaction.
• Provide quick support and resolution in case of escalations or delays.

Desired Candidate Profile

• Minimum 5 years of UAE experience in maintenance coordination and field operations.
• Strong knowledge and hands-on experience in HVAC systems, particularly VRV/VRF.
• Excellent scheduling and multitasking abilities.
• Proficiency in using CMMS or similar systems.
• Strong communication and interpersonal skills.
• Customer-oriented approach and attention to service quality.
• Ability to train, guide, and monitor technicians effectively.

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