Service Coordinator

Johnson Controls; Dubai; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the sector is seeking an administrative professional to provide essential data analysis and support for project management. The role involves collaboration across teams, attention to detail in warranty processes, and analytical skills to uncover trends. Ideal candidates will hold a degree in Finance or Accounting and have a minimum of 4 years of relevant experience. Strong numerical and communication skills are essential for this position.

Qualifications

• Minimum of 4 years of relevant experience.
• High proficiency in data analysis tools (Excel).
• Exceptional attention to detail.

Responsibilities

• Conduct engaging data analysis to uncover trends.
• Support dynamic project management activities.
• Review and submit warranty & commissioning claims.

Skills

Numerical skills

Analytical thinking

Communication

Problem-solving

Education

Degree in Finance, Accounting, MBA or related field

Tools

Excel

Job description

• Provide essential administrative services by processing data efficiently.
• Maintain organized shared filing systems for easy access.
• Answer basic inquiries and resolve problems promptly.
• Extract data from systems to compile insightful standard reports.

How you will do it :

• Conduct engaging data analysis to uncover trends and patterns.
• Collaborate with cross-functional teams to innovate and implement process improvements.
• Support dynamic project management activities—planning, execution, and tracking.
• Back-up team members in various sales and operations coordination tasks seamlessly.
• Review and submit warranty & commissioning claims post-approval from the Operations team.
• Coordinate with Ops and warranty teams to revalidate jobs efficiently.
• Work closely with order admin regarding GRN on POs issued under warranty jobs after completion.

What we look for :

• A degree in Finance, Accounting, MBA, or a related field.
• Strong numerical skills that drive analytical thought.
• High proficiency in data analysis tools (Excel) and proven analytical capabilities.
• Excellent communication and presentation skills to convey insights effectively.
• Ability to thrive in a collaborative, team-oriented environment.
• Exceptional problem-solving skills with EXTREME attention to detail.
• A minimum of 4 years of relevant experience.