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FAIRMONT

Dubai

On-site

AED 60,000 - 120,000

Full time

9 days ago

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Job summary

Join a vibrant team at 25hours Hotel One Central in Dubai, where your management and hospitality skills will enhance guest satisfaction. This role involves overseeing service operations in an engaging restaurant environment, with a focus on customer happiness and team support. Enjoy unique employee benefits and the opportunity to learn new concepts in a friendly atmosphere.

Benefits

Free accommodation in 25hours hotels for ten nights a year
Generous discounts at bars, restaurants, and hotel bookings
Access to various partner offers
Fun staff parties

Qualifications

  • Management experience in a similar role.
  • Fluency in English.
  • Ability to inspire guests and staff.

Responsibilities

  • Control and orchestrate the service to maximize customer satisfaction.
  • Ensure correct accounts and smooth admin processes.
  • Support colleagues during peak service times.

Skills

Management experience
Fluent in English
Communication
Passion for food and drinks

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE 25h TRIBE.

Job Description

How does your working day look like …

  • You’ll have a complete knowledge of all food & beverage menus / wine lists and other food and beverage products in details and be able to advise guests accordingly.
  • You’ll control and orchestrate the service and maximise customer satisfaction through anticipating guest requests, responding to special requests positively.
  • You’ll make sure that our guests aren’t just well-fed, but also happy and contented.
  • You’ll make sure the accounts are correct and admin processes run smoothly.
  • You’ll help to draw up budgets, and keep a business-like eye on orders .
  • You are a competent and open-minded contact and sparring partner for our external concept partner.
  • You’ll support your colleagues with a winning smile whenever, once again, all the guests pile into the restaurant and want to order at the same time. On top of this, you’ll also keep your head above water when there are sudden changes of plan .
Qualifications

Your personality counts more than your CV …

  • You’ve gained management experience in a similar role, and can speak English fluently
  • You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm, even if it’s sometimes tricky
  • You’re passionate about good food and drinks, and enjoy discovering new concepts
  • You’re a doer – and even if you do it wrong sometimes, you openly admit it
  • You’re not just bringing your abilities, but also your character
Additional Information

What’s in it for you …

  • Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
  • Benefit from great offers from our numerous cooperation partners
  • Be part of our hilarious staff parties and much more...
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