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AccorHotel

Dubai

On-site

AED 60,000 - 120,000

Full time

14 days ago

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Job summary

AccorHotel in Dubai is seeking a dynamic and customer-oriented manager for their food and beverage services. This full-time position emphasizes exceptional guest experiences and requires proven management skills, effective communication, and a passion for the hospitality industry. Enjoy unique employee benefits, including hotel stays and discounts around the world.

Benefits

Free stays at 25hours hotels for ten nights a year
Generous discounts at bars and restaurants
Offers from numerous cooperation partners
Staff parties and social events

Qualifications

  • Experience in a similar managerial role is essential.
  • Ability to inspire and communicate charm effectively.
  • Passion for food and drinks with openness to new concepts.

Responsibilities

  • Oversee service and boost customer satisfaction.
  • Manage budgets and ensure smooth operations.
  • Support colleagues during peak ordering times.

Skills

Management experience
Customer satisfaction
Communication
Food and beverage knowledge

Job description

How does your working day look like

  • Youll have a complete knowledge of all food & beverage menus / wine lists and other food and beverage products in details and be able to advise guests accordingly.
  • Youll control and orchestrate the service and maximise customer satisfaction through anticipating guest requests responding to special requests positively.
  • Youll make sure that our guests arent just well-fed but also happy and contented.
  • Youll make sure the accounts are correct and admin processes run smoothly.
  • Youll help to draw up budgets and keep a business-like eye on orders .
  • You are a competent and open-minded contact and sparring partner for our external concept partner.
  • Youll support your colleagues with a winning smile whenever once again all the guests pile into the restaurant and want to order at the same time. On top of this youll also keep your head above water when there are sudden changes of plan .

Qualifications :

Your personality counts more than your CV

  • Youve gained management experience in a similar role and can speak English fluently
  • You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm even if its sometimes tricky
  • Youre passionate about good food and drinks and enjoy discovering new concepts
  • Youre a doer and even if you do it wrong sometimes you openly admit it
  • Youre not just bringing your abilities but also your character

Additional Information :

Whats in it for you

  • Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
  • Benefit from great offers from our numerous cooperation partners
  • Be part of our hilarious staff parties and much more...

Remote Work :

No


Employment Type :

Full-time

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