Senior Windows System Administrator

RESPONSIBILITIES (INCLUDES ALL TASKS):

• Manage and maintain Windows servers and services including Active Directory (AD), Exchange, and Windows Performance Management.
• Solid understanding and experience of Mail flow in an enterprise environment.
• Troubleshoot and optimize IIS web servers for high availability and performance.
• Administer and optimize Mobile Device Management using VMware AirWatch, Microsoft Intune, and related technologies.
• Apply solid networking concepts for configuration, monitoring, and troubleshooting of IT infrastructure.
• Enforce strong security practices and standards across all systems.
• Implement and manage automation tools such as BMC ITOM, BMC TSSA, Manage Engine, and SCCM to enhance operational efficiency.
• Develop and execute PowerShell or similar scripts for process automation and task scheduling.
• Manage Azure AD, Office 365, and associated cloud services for user management and service optimization.
• Administer enterprise backup solutions using Commvault and Veaam, ensuring data integrity and disaster recovery readiness.
• Monitor and optimize system performance, diagnosing and resolving technical issues proactively.
• Conduct root cause analysis and implement long-term solutions.
• Collaborate with cross-functional teams to design and implement infrastructure solutions.
• Knowledge of Microsoft SQL Server.
• Excellent communication skills and customer service ethos.

TECHNICAL SKILLS / COMPETENCIES:

MANDATORY

• Windows Server Management
• SCCM/Patch Server Management
• Active Directory
• Microsoft Exchange
• Office 365 Management
• Automation through BMC TrueSight Server Automation and Manage Engine

SOFT SKILLS:

MANDATORY

• Excellent communication.
• Problem Solving.
• Interpersonal Skills.
• Planning and organization.
• Flexibility & dedication toward the work.

Required Experience:

Senior IC